ClickUp + Freshdesk Integrations

How to connect ClickUp + Freshdesk

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Create ClickUp tasks for new Freshdesk tickets.
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Freshdesk + ClickUp
Create tickets in Freshdesk for updated tasks in ClickUp
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ClickUp + Freshdesk

Create ClickUp tasks for new Freshdesk tickets.

Details

Try it

Freshdesk + ClickUp

Create tickets in Freshdesk for updated tasks in ClickUp

Details

Try it

ClickUp + Freshdesk

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Supported triggers and actions

What does this mean?

- WorkspaceRequired
Trigger
Instant
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- WorkspaceRequired
Trigger
Instant
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- WorkspaceRequired
- Checklist NameRequired
- Checklist ItemRequired
Action
Write
- WorkspaceRequired
- List NameRequired
Action
Write
- WorkspaceRequired
- StartRequired
- EndRequired
Action
Write

- WorkspaceRequired
- Task NameRequired
- Task Description
- Assignee Emails
  Email address of the assignee. If your Space allows Multiple Assignees, you can enter multiple email addresses.
- Priority
  If your Space has Priorities enabled, you can specify a Priority.
- Due Date
- Start Date
Action
Write
- WorkspaceRequired
Action
Write

- Api Docs Info
  API docs for ClickUp are located here https://clickup.com/api
- HTTP MethodRequired
- URLRequired
  Requests can only be made to domains associated by this application.
- Query String Parameters
  These params will be URL-encoded and appended to the URL when making the request.
- Headers
  Authentication headers are included automatically
- Additional Request Headers
  Zapier will apply these optional headers and values to the request in addition to any headers created as part of the authentication mechanism.
- Body
  Zapier will pass this along raw. If you would like to provide complex JSON, try a "Code by Zapier" step to build the structure and pass it along here. For example, {"foo": "bar"} is perfectly valid.
Action
Write
- Task IDRequired
- Use Custom ID?
- Include Subtasks?
Action
Search
New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Trigger
Instant
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New Ticket Note
Triggers when a Note is added to a Ticket.
Trigger
Instant
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Update Contact
Triggers when a user is updated.
Trigger
Instant
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- NameRequired
  Company Name.
- Description
  Enter more details about this Company e.g. Address , Website etc.
- Notes
  Add some specific notes regarding this company.
- Domains
  Domains for this company. Freshdesk will use this to associated contacts automatically to this company.
Action
Write
- NameRequired
  Name of the forum.
- Description
  Enter a description for the forum.
Action
Write
- SubjectRequired
  Subject for the ticket.
- EmailRequired
  Email of the requester/user.
- Type
  For categorizing the ticket according to the different kinds of issues your team deals with.
- DescriptionRequired
  A description for the ticket. Include details here.
- Priority
  Priority of the ticket.
- CC Emails
  Enter emails of person(s) you want to copy separated by commas.
Action
Write
- Owner
  Determines which App Extensions will appear in the dropdown below.
- App ExtensionRequired
Action
Write
- EmailRequired
Action
Search

- WorkspaceRequired
Trigger
Instant
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- WorkspaceRequired
Trigger
Instant
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- WorkspaceRequired
- Folder NameRequired
Action
Write
- WorkspaceRequired
- CommentRequired
Action
Write
- WorkspaceRequired
- FileRequired
Action
Write
- WorkspaceRequired
- Task NameRequired
Action
Write
- Owner
  Determines which App Extensions will appear in the dropdown below.
- App ExtensionRequired
Action
Write
Find Task by Custom Fields
Find an existing task by searching custom fields.
Action
Search
- WorkspaceRequired
- FieldRequired
- ValueRequired
Action
Search
New Contact
Triggers when a new customer is created.
Trigger
Instant
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Update Ticket
Triggers when a Ticket is updated.
Trigger
Instant
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- Ticket NoRequired
  Ticket Number ( Display ID) to which notes has to be added.
- NotesRequired
  The Notes that need to be added to the Ticket.
- PrivateRequired
  Indicate Whether this note needs to be Private or Public ( Visible to everyone on the portal ).
Action
Write
- Forum CategoryRequired
  Select the Category under which the Forum needs to be created.
- NameRequired
  Name for the Forum.
- TypeRequired
  Select a Type of Forum.
- VisibilityRequired
  Select the Visibility of the Forum.
- Description
  Description for the Forum.
Action
Write
- Forum CategoryRequired
  Select the Forum Category under which this Topic goes in . You will see a list of Forums once you select the Forum Category.
- ForumRequired
  Please select the Forum under which the topic needs to be created.
- TitleRequired
  Enter a Title for this Topic.
- Topic DescriptionRequired
  Enter a Description for the Topic you are creating.
- Sticky
  Should this topic be sticky ?
- Locked
  Should this Topic be locked ?
Action
Write
- NameRequired
  Full Name.
- EmailRequired
  Email Address of the User.
- Address
- Description
- Phone
- Job Title
- Tags
  Comma-separated list of tags to add to the user.
Action
Write
- Api Docs Info
  API docs for Freshdesk are located here https://developers.freshdesk.com/api/?_ga=2.223262879.541409777.1550189352-1628441631.1550189352
- HTTP MethodRequired
- URLRequired
  Requests can only be made to domains associated by this application.
- Query String Parameters
  These params will be URL-encoded and appended to the URL when making the request.
- Headers
  Authentication headers are included automatically
- Additional Request Headers
  Zapier will apply these optional headers and values to the request in addition to any headers created as part of the authentication mechanism.
- Body
  Zapier will pass this along raw. If you would like to provide complex JSON, try a "Code by Zapier" step to build the structure and pass it along here. For example, {"foo": "bar"} is perfectly valid.
Action
Write
- Ticket IdRequired
Action
Search

How ClickUp + Freshdesk Integrations Work

Step 1: Authenticate ClickUp and Freshdesk.
30 seconds
Step 2: Pick one of the apps as a trigger, which will kick off your automation.
15 seconds
Step 3: Choose a resulting action from the other app.
15 seconds
Step 4: Select the data you want to send from one app to the other.
2 minutes
That’s it! More time to work on other things.

Connect apps

Connect ClickUp + Freshdesk

About ClickUp

ClickUp is a productivity platform that allows you to manage your work and personal tasks in a beautifully intuitive environment.

Related categories

Project Management

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Project Management

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About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

Customer Support

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ClickUp + Freshdesk Integrations

How to connect ClickUp + Freshdesk

Create ClickUp tasks for new Freshdesk tickets.

Create tickets in Freshdesk for updated tasks in ClickUp

Create ClickUp tasks for new Freshdesk tickets.

Create tickets in Freshdesk for updated tasks in ClickUp

Connect your apps and automate workflows

New Folder

New Task

WorkspaceRequired

New Checklist

WorkspaceRequired

Checklist NameRequired

Checklist ItemRequired

Create List

WorkspaceRequired

List NameRequired

Time Tracked

WorkspaceRequired

StartRequired

EndRequired

Create Subtask

WorkspaceRequired

Task NameRequired

Task Description

Assignee Emails

Priority

Due Date

Start Date

Update Task

WorkspaceRequired

API Request (Beta)

Api Docs Info

HTTP MethodRequired

URLRequired

Query String Parameters

Headers

Additional Request Headers

Body

Find Task by ID

Task IDRequired

Use Custom ID?

Include Subtasks?

New Ticket

New Ticket Note

Update Contact

Create Company

NameRequired

Description

Notes

Domains

Create Forum Category

NameRequired

Description

Create Ticket

SubjectRequired

EmailRequired

Type

DescriptionRequired

Priority

CC Emails

App Extensions (Beta)

Owner

App ExtensionRequired

Find Contact

EmailRequired

New List

WorkspaceRequired

Task Changes

WorkspaceRequired

Create Folder

WorkspaceRequired

Folder NameRequired

Post a Task Comment

WorkspaceRequired

CommentRequired

Post Attachment

WorkspaceRequired

FileRequired

Create Task