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Zendesk + ChatGPT

Enrich your Zendesk tickets with ChatGPT's extra context

Whenever there's a new ticket gets added to Zendesk, get ChatGPT to write those product recommendations, acceptance criteria, and other coding requirements and add them to the ticket for your team to handle.

Whenever there's a new ticket gets added to Zendesk, get ChatGPT to write those product recommendations, acceptance criteria, and other coding requirements and add them to the ticket for your team to handle.

  1. When this happens...
     logo logo
    TriggerScheduled
  2. automatically do this...
    ChatGPTChatGPT
    Conversation

    Sends a Chat to OpenAI and generate a Completion, optionally storing messages as we do.

    ActionWrite
  3. then do this!
     logo logo
    ActionWrite
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Supported triggers and actions

What does this mean?
    • Message

    • ImageRequired

    • Max Tokens

    Action
    Write
    • Info 1

    • Info 2

    • User MessageRequired

    • ModelRequired

    • Memory Key

    • Image

    • Info 3

    • User Name

    • Assistant Name

    • Assistant Instructions

    • Max Tokens

    • Temperature

    • Top P

    Action
    Write
    • Text to Be ClassifiedRequired

    • CategoriesRequired

    • Info 1

    • Max Tokens

    • ModelRequired

    • Temperature

    • Top P

    Action
    Write
    • MessageRequired

    • Assistant

    • Assistant Name

    • Assistant Instructions

    • Model

    • Tools

    • Conversation ID

    • New Files

    • Existing Files

    • Response Instructions

    Action
    Write
    • Text to Be AnalyzedRequired

    • Info 1

    • Max Tokens

    • ModelRequired

    • Temperature

    • Top P

    Action
    Write
    • Copy

    • Moderation ModelRequired

    • Text to be classifiedRequired

    Action
    Write
    • Model

    • Name

    • Description

    • Instructions

    • Tools

    • New Files

    • Existing Files

    • Vector Store

    • Metadata

    Action
    Write
    • Name

    • New Files

    • Existing Files

    • Metadata

    Action
    Write
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About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn moreHelp

Related categories

  • Customer Support

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About ChatGPT

ChatGPT is an AI tool built by OpenAI that enables conversational automation. A more powerful OpenAI integration is available here: https://zapier.com/apps/openai/integrations