HubSpot + Zendesk Integrations
In a matter of minutes and without a single line of code, Zapier allows you to connect HubSpot and Zendesk, with as many as 216 possible integrations. Are you ready to find your productivity superpowers?
Create Zendesk tickets from new HubSpot form submissions
If you use HubSpot for capturing leads and Zendesk for customer service, this Zapier integration can help seamlessly automate your workflow. Every time a new form is submitted through HubSpot, Zapier will create a ticket in Zendesk.
Note: This Zapier integration doesn't create tickets from existing HubSpot forms, only new forms after you've set it up.
How It Works
- A new form is submitted through HubSpot
- Zapier creates a ticket in Zendesk with the form information
What You Need
- HubSpot account - it helps to already have a form set up
- Zendesk account
Update HubSpot contacts from Zendesk tickets
Constantly keep your contact list accurate with this Zendesk to HubSpot automation. Set it up, and each time a ticket is received in Zendesk, Zapier will create or update the contact in HubSpot. You can use it to log every interaction you have with a customer, for a quick look at the issues you've already helped them solve.
How It Works
- A new ticket is created in Zendesk
- Zapier creates or updates a contact in HubSpot
What You Need
- Zendesk account
- HubSpot account
Add contacts to a HubSpot workflow from Zendesk tickets
Log every customer interaction with this Zendesk to HubSpot automation. After its set up, each time a new ticket is created in Zendesk, Zapier will add a new contact to your workflow in HubSpot. It'll help you keep tabs on who's getting in touch with your support team.
How It Works
- A new ticket is created in Zendesk
- Zapier adds a new contact to your workflow in HubSpot
What You Need
- Zendesk account
- HubSpot account
Update Zendesk tickets when HubSpot properties change
Stay on top of tickets and automatically update them when contact properties change. Use this automation, and each time a property change occurs in HubSpot, Zapier will update the ticket in Zendesk. Make sure your tickets are accurate, and help your team have the most up-to-date info in Zendesk to be able to quickly answer every support ticket.
Note: Be sure to log the ticket in HubSpot first, so you'll have the ticket ID available to use in updating the Zendesk ticket.
How It Works
- A property change occurs in HubSpot
- Zapier updates the ticket in Zendesk
What You Need
- HubSpot account
- Zendesk account
It's easy to connect HubSpot + Zendesk and requires absolutely zero coding experience—the only limit is your own imagination.
Triggers when a contact is added to the specified list. (Marketing Hub Starter plans and above)
Creates a new contact or updates an existing contact based on email address.
Triggers when a form is submitted.
Creates a new submission for a selected form.
Triggers when a new contact is created.
Adds a contact to a specific static list. (Marketing Hub Starter plans and above)
Triggers when a new user is created.
Attach a file to an existing ticket.
Triggers when a new ticket is added to a view.
Create a new user.
Why Zapier?
Get started for free—14 day trial of premium features and apps.
No coding required—automate any of 1,500+ apps in minutes.
Enterprise-level security—connect mission-critical apps.
You use lots of apps to get stuff done. Zapier creates more time in your day by helping you automate those apps, so they work for you in the background.
Use our free platform to build a single Zapier integration and instantly connect your app with 1,500+ others.
Become a Zapier Integration Partner