Groove Integrations

Put Groove to work with AI and enterprise-grade automation

Automate smarter with Groove and scale with confidence. Zapier is built for enterprise-grade security, compliance, and performance.

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Start free with email

Continue with Google

No-code AI automation
Full audit trails and controls
SOC 2 and GDPR compliant
Easy visual workflow builder
8,000+ apps, 450+ AI tools
Free tier available

Or pick an app to pair with

Jira Software Server

Project Management

Pipedrive

CRM (Customer Relationship Management)

Discord

Team Chat

Spotify

Video & Audio

Slack

Team Chat

ActiveCampaign

Marketing Automation

Asana

Project Management

WooCommerce

eCommerce, WordPress

HubSpot

Marketing Automation

Jira Software Server

Project Management

Pipedrive

CRM (Customer Relationship Management)

Discord

Team Chat

Spotify

Video & Audio

Slack

Team Chat

ActiveCampaign

Marketing Automation

Jira Software Server

Project Management

Pipedrive

CRM (Customer Relationship Management)

Discord

Team Chat

Spotify

Video & Audio

Slack

Team Chat

ActiveCampaign

Marketing Automation

Asana

Project Management

WooCommerce

eCommerce, WordPress

HubSpot

Marketing Automation

Top companies trust Zapier to automate work and free up time

Join millions worldwide who automate their work using Zapier

Launch your first automated workflow

Add new rows to Google Sheets for new tagged tickets on Groove
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Groove + Google Sheets
Save new Groove tickets as Highrise contact notes
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Groove + Highrise
Create new JIRA issues from new Groove tickets
Details
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Groove + Jira Software Server
Create new Trello cards from new Groove tickets
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Groove + Trello
Create new Groove tickets from new Wufoo form entries
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Wufoo + Groove
Create new GitHub issues from new Groove tickets
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Groove + GitHub

Add new rows to Google Sheets for new tagged tickets on Groove

Details

Try it

Groove + Google Sheets

Save new Groove tickets as Highrise contact notes

Details

Try it

Groove + Highrise

Create new JIRA issues from new Groove tickets

Details

Try it

Groove + Jira Software Server

Create new Trello cards from new Groove tickets

Details

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Groove + Trello

Create new Groove tickets from new Wufoo form entries

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Wufoo + Groove

Create new GitHub issues from new Groove tickets

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Groove + GitHub

Get an SMS for new Groove tickets

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Groove + SMS by Zapier

Create new Pivotal Tracker stories from new Groove tickets

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Groove + Pivotal Tracker

Create new Salesforce cases from new Groove tickets

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Groove + Salesforce

Create new Groove tickets from new Unbounce landing page form submissions

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Unbounce + Groove

Create Highrise contact from new Groove ticket

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Groove + Highrise

Create new Groove tickets from new Gravity Forms submissions

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Gravity Forms + Groove

Get an SMS for new Groove tickets
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Groove + SMS by Zapier
Create new Pivotal Tracker stories from new Groove tickets
Details
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Groove + Pivotal Tracker
Create new Salesforce cases from new Groove tickets
Premium
Details
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Groove + Salesforce
Create new Groove tickets from new Unbounce landing page form submissions
Details
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Unbounce + Groove
Create Highrise contact from new Groove ticket
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Groove + Highrise
Create new Groove tickets from new Gravity Forms submissions
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Gravity Forms + Groove

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Agent Invited
Triggers when an agent is created.
Trigger
Instant
Try It
- Linkedin Username
- Twitter Username
- Company Name
- Email
- Website
Trigger
Instant
Try It
Note Added
Triggers when a note is added to a ticket.
Trigger
Instant
Try It
- Priority
- Assignee
- Assigned Group
- Closed By
- Customer Name
- Mailbox
Trigger
Instant
Try It
- Priority
- Assignee
- Assigned Group
- Customer Name
- Mailbox
Trigger
Instant
Try It

- Priority
- Assignee
- Assigned Group
- Customer Name
- Mailbox
Trigger
Instant
Try It
- State
- Assignee
- Assigned Group
- Customer Name
- Priority
- Closed By
- Mailbox
Trigger
Instant
Try It

- Ticket Number
  Required
- Message
  Required
Action
Write
- Ticket Number
  Required
Action
Write
- Ticket Number
  Required
Action
Write

Agent Replied
Triggers when an agent replies to a ticket.
Trigger
Instant
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Customer Replied
Triggers when a customer replies to a ticket.
Trigger
Instant
Try It
- Assignee
- Assigned Group
- Priority
- Mailbox
Trigger
Instant
Try It
Ticket Deleted
Triggers when a ticket is deleted.
Trigger
Instant
Try It
- Priority
- Assignee
- Assigned Group
- Customer Name
- Mailbox
Trigger
Instant
Try It
- Priority
- Assignee
- Assigned Group
- Customer Name
- Mailbox
Trigger
Instant
Try It
- Assignee
- Assigned Group
- Customer Name
- Tag
- Mailbox
Trigger
Instant
Try It
- Ticket Number
  Required
- Agent
  Required
Action
Write
- Body
  Required
- From
  Required
- To
  Required
- Assignee
- Assigned Group
- Add as Note?
- Send Copy to Customer?
- State
- Tags
- Full Name
- About
- Twitter Handle
- Company Name
- Title
- Phone Number
- Location
- Website URL
- LinkedIn Username
- Subject
Action
Write
- Ticket Number
  Required
- State
  Required
Action
Write

Groove Help & Support

Common questions

Connect Your App Accounts to Zapier

Manage Your App Connections

Use the Power of AI to Generate Zaps (Beta)

What Should I Do in Zapier If I Change an App Account Password

About Groove

The simple helpdesk for SaaS and eCommerce businesses.

Learn moreLearn moreHelpHelp

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Groove Integrations

Put Groove to work with AI and enterprise-grade automation

Top companies trust Zapier to automate work and free up time

Join millions worldwide who automate their work using Zapier

Launch your first automated workflow

Add new rows to Google Sheets for new tagged tickets on Groove

Save new Groove tickets as Highrise contact notes

Create new JIRA issues from new Groove tickets

Create new Trello cards from new Groove tickets

Create new Groove tickets from new Wufoo form entries

Create new GitHub issues from new Groove tickets

Add new rows to Google Sheets for new tagged tickets on Groove

Save new Groove tickets as Highrise contact notes

Create new JIRA issues from new Groove tickets

Create new Trello cards from new Groove tickets

Create new Groove tickets from new Wufoo form entries