GitHub + Groove

Create new GitHub issues from new Groove tickets

Ever need to send support ticket to developers who prefer working via GitHub? This Groove GitHub integration will create new issues in GitHub from new tickets in Groove automatically.

When this happens...
Ticket Started
Triggers when a new ticket is created.
TriggerInstant
automatically do this!
Create Issue
Triggers when a new issue is created in a specific repo.
ActionWrite

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Supported triggers and actions

What does this mean?

Agent Invited
Triggers when an agent is created.
Trigger
Instant
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- Linkedin Username
- Twitter Username
- Company Name
- Email
- Website
Trigger
Instant
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Note Added
Triggers when a note is added to a ticket.
Trigger
Instant
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- Priority
- Assignee
- Assigned Group
- Closed By
- Customer Name
- Mailbox
Trigger
Instant
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- Priority
- Assignee
- Assigned Group
- Customer Name
- Mailbox
Trigger
Instant
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- Priority
- Assignee
- Assigned Group
- Customer Name
- Mailbox
Trigger
Instant
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- State
- Assignee
- Assigned Group
- Customer Name
- Priority
- Closed By
- Mailbox
Trigger
Instant
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- Ticket NumberRequired
- MessageRequired
Action
Write
- Ticket NumberRequired
Action
Write
- Ticket NumberRequired
Action
Write
- RepoRequired
Trigger
Scheduled
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- RepoRequired
Trigger
Scheduled
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- RepoRequired
- Issue Only
Trigger
Scheduled
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- Actor of EventRequired
Trigger
Scheduled
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- RepoRequired
Trigger
Scheduled
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- RepoRequired
Trigger
Scheduled
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New Organization
Triggers when a new organization is created.
Trigger
Scheduled
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- RepoRequired
Trigger
Scheduled
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- Who is requested to review?
- Repo
Trigger
Scheduled
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- RepoRequired
Trigger
Scheduled
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- RepoRequired
- Branch NameRequired
Action
Write
- RepoRequired
- TitleRequired
- Body
- Assignee
- Milestone
- Labels
Action
Write
- RepoRequired
- Pull RequestRequired
- Comment
- ActionRequired
- Commit SHA
Action
Write
- RepoRequired
- Pull RequestRequired
- Title
- Body
- State
- Base
Action
Write
- NameRequired
Action
Search
- RepoRequired
- StateRequired
- Search byRequired
- Search valueRequired
Action
Search
- Name (Login)
Action
Search
- RepoRequired
- StateRequired
- Search byRequired
- Search valueRequired
- TitleRequired
- Body
- HeadRequired
- BaseRequired
- Instant Merge
Action
Search or write

Agent Replied
Triggers when an agent replies to a ticket.
Trigger
Instant
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Customer Replied
Triggers when a customer replies to a ticket.
Trigger
Instant
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- Assignee
- Assigned Group
- Priority
- Mailbox
Trigger
Instant
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Ticket Deleted
Triggers when a ticket is deleted.
Trigger
Instant
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- Priority
- Assignee
- Assigned Group
- Customer Name
- Mailbox
Trigger
Instant
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- Priority
- Assignee
- Assigned Group
- Customer Name
- Mailbox
Trigger
Instant
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- Assignee
- Assigned Group
- Customer Name
- Tag
- Mailbox
Trigger
Instant
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- Ticket NumberRequired
- AgentRequired
Action
Write
- BodyRequired
- FromRequired
- ToRequired
- Assignee
- Assigned Group
- Add as Note?
- Send Copy to Customer?
- State
- Tags
- Full Name
- About
- Twitter Handle
- Company Name
- Title
- Phone Number
- Location
- Website URL
- LinkedIn Username
- Subject
Action
Write
- Ticket NumberRequired
- StateRequired
Action
Write
- RepoRequired
Trigger
Scheduled
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- RepoRequired
- Head
Trigger
Scheduled
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- Which gists?
Trigger
Scheduled
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- Which types of issues should this trigger on?
- Organization
- Repo
- Label
Trigger
Scheduled
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New Mention
Triggers when your Github username is mentioned in a Commit, Comment, Issue or Pull Request.
Trigger
Scheduled
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- Repo
Trigger
Scheduled
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- RepoRequired
Trigger
Scheduled
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New Repository
Triggers when a new repository is created.
Trigger
Scheduled
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New Team
Triggers when you are added to a team.
Trigger
Scheduled
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- RepoRequired
- BodyRequired
- Issue or Pull requestRequired
Action
Write
- Gist FilenameRequired
- Content of the GistRequired
- Description
- Make Gist Public?
Action
Write
- RepoRequired
- TitleRequired
- Body
- HeadRequired
- BaseRequired
- Instant Merge
Action
Write
- RepoRequired
- IssueRequired
- Title
- Body
- Assignee
- Milestone
- Labels
Action
Write
- Organization NameRequired
- User Name (Login)Required
Action
Search
- Organization or User Name
- Repository NameRequired
Action
Search
- RepoRequired
- StateRequired
- Search byRequired
- Search valueRequired
Action
Search
- RepoRequired
- StateRequired
- Search byRequired
- Search valueRequired
- TitleRequired
- Body
- Assignee
- Milestone
- Labels
Action
Search or write