SupportBee Integrations

  • Post new SupportBee tickets to Slack

    Keep your team updated on support issues as they come in. This Zapier automation will send relevant details of a new SupportBee ticket to the Slack channel you choose. Easily ensure your team knows what's going on with your clients and users.

    How It Works

    1. A new ticket is logged in SupportBee
    2. Zapier sends the details as a message on Slack

    What You Need

    • SupportBee account
    • Slack account
  • Create SupportBee tickets from Typeform entries

    It's easy for customers to report issues when you implement this Typeform to SupportBee automation. Once set up, each time a new form is submitted in Typeform, Zapier will create a new ticket in SupportBee. You can make a contact form for your website, and route those messages right into your support inbox with this integration.

    How It Works

    1. A new Typeform entry is received
    2. Zapier creates a new ticket in SupportBee

    What You Need

    • Typeform account
    • SupportBee account
  • Create SupportBee Tickets from Wufoo Form Entries

    If you're using Wufoo forms to capture user feedback, you may want to take that form data and create SupportBee tickets from it. This Zap will automatically create a SupportBee ticket with as much or as little information from your Wufoo form as you would like.

    How It Works

    1. Receive a new Wufoo form submission
    2. Zapier automatically creates a SupportBee ticket from that Wufoo form

    What You Need

    1. A Wufoo account
    2. A SupportBee account
  • Create new SupportBee tickets from Formstack Submissions

    If you have a Formstack form that you are using for support purposes, you can use this Zap to automatically create a SupportBee ticket with all the relevant information from the form submission. Auto-populate entries from your Formstack form, like Name, Email, or other custom fields that you have defined on the form, directly into your SupportBee tickets.

    How It Works

    1. Receive a new submission in a Formstack form
    2. Zapier automatically creates a SupportBee ticket from that form

    What You Need

    1. A Formstack account
    2. A SupportBee account
  • Create feedback in ProdPad from SupportBee

    Get a lot of client feedback? Move it directly from your help desk into ProdPad. Keep track of popular requests, shape your ideas, and prioritise them easily by linking them all together.

    How It Works

    1. A new ticket is created in SupportBee
    2. Zapier creates new customer feedback in ProdPad

    What You Need

    • SupportBee account
    • ProdPad account
  • Turn SupportBee Tickets into new Google Tasks

    Many times when you get a support ticket in SupportBee, you want to make sure it gets on your todo list to complete. If you're using Google Tasks for that purpose, you can use this Zap to create a new Google Task from SupportBee tickets.

    How It Works

    1. Receive a new ticket in SupportBee
    2. A Google Task is created on the list of your choice

    What You Need

    1. A SupportBee account
    2. A Google Tasks account
  • Create OnePageCRM Contacts from SupportBee Tickets

    Each time you deal with a SupportBee ticket, you're dealing with a customer. You should be tracking your customers in a CRM, like OnePageCRM. Use this Zap to automatically create OnePageCRM contacts from new SupportBee tickets.

    How It Works

    1. Receive a new ticket in SupportBee
    2. Zapier automatically creates a OnePageCRM contact from that ticket

    What You Need

    1. A SupportBee account
    2. A OnePageCRM account
  • Automatically Create SupportBee Tickets from Olark Transcripts

    You may be using Olark to transcribe your live chats with customers. If those conversations are about support, you might want to create a SupportBee ticket from the transcript of the conversation, to ensure that it gets the attention it deserves. Use this Zap to automate that process and serve every customer well.

    How It Works

    1. Complete an Olark chat
    2. Zapier automatically creates a SupportBee ticket from that chat

    What You Need

    1. An Olark account
    2. A SupportBee account
  • Send Pushover notifications for new SupportBee tickets

    Notify your team as soon as new support tickets are logged with this integration. This Zapier automation will send a Pushover push notification whenever a new ticket is logged on SupportBee. Improve your support by being available anywhere at any time, with the help of push notifications.

    How It Works

    1. A new support ticket is logged on SupportBee
    2. Zapier sends a push notification with Pushover

    What You Need

    • SupportBee account
    • Pushover account
  • SupportBee Ticket to Todoist Task

    When a new support ticket is created in SupportBee, you probably want to take care of it sometime soon. If you use the Todoist to-do list app, you can automatically create a Todoist task from your SupportBee tickets.

    How It Works

    1. Receive a new ticket in SupportBee
    2. Zapier automatically creates a Todoist task from that ticket

    What You Need

    1. A SupportBee account
    2. A Todoist account
  • Add tickets on SupportBee for new missed chats on HappyFox Chat

    The faster you re-engage customers that tried and failed to contact you, the better. Set up this integration and Zapier will route them all to your support queue: It will trigger whenever a new chat session is missed on HappyFox Chat, automatically creating a new ticket for it on SupportBee to ensure any issues are resolved quickly.

    How this HappyFox Chat-SupportBee integration works

    1. A new chat is missed in HappyFox Chat
    2. Zapier creates a new ticket on SupportBee

    Apps involved

    • HappyFox Chat
    • SupportBee
  • Add New SupportBee Tickets as Copper Contacts

    Make sure you stay in touch with the customers who reach out for support by automatically adding every new person who contacts you via SupportBee to your Copper account.

    How it Works

    Zapier will watch your SupportBee account for new tickets. Whenever anyone new opens a ticket, it'll copy their contact info and add it as a new contact in your Copper account.

    What You Need

    • A SupportBee account
    • A Copper account

    Got that? Then let's get started.

  • Create Revamp CRM Contacts from SupportBee Tickets

    Want to make sure sales also has access to your helpdesk customers? Bring them together by setting up this SupportBee-Revamp CRM integration, after which every new customer you add on SupportBee will also result in a new customer on Revamp CRM.

    How It Works

    1. A new customer is added on SupportBee
    2. Zapier automatically adds a customer on Revamp CRM

    What You Need

    • SupportBee account
    • Revamp CRM account

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

SupportBee Integration Details

Launched on Zapier September 29, 2014

Zapier combines Triggers (like "New Agent Reply") and Actions (like "Create Ticket") to complete an action in one app when a trigger occurs in another app. These combos—called "Zaps"—complete your tasks automatically.

The following SupportBee Triggers, Searches, and Actions are supported by Zapier:

New Agent Reply

Triggers when an agent replies to a ticket.

New Ticket

Triggers when there is a New Ticket in your SupportBee account.

New Customer Reply

Triggers when a customer replies to a ticket.

New Comment

Triggers when a new comment is added to a ticket.

Create Ticket

Creates a New Ticket in your SupportBee account.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,000+ others.

Become a Zapier Integration Partner