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Olark + SupportBee

Automatically Create SupportBee Tickets from Olark Transcripts

You may be using Olark to transcribe your live chats with customers. If those conversations are about support, you might want to create a SupportBee ticket from the transcript of the conversation, to ensure that it gets the attention it deserves. Use this Zap to automate that process and serve every customer well.

You may be using Olark to transcribe your live chats with customers. If those conversations are about support, you might want to create a SupportBee ticket from the transcript of the conversation, to ensure that it gets the attention it deserves. Use this Zap to automate that process and serve every customer well.

  1. short arrow
    long arrow
    When this happens...
    OlarkOlark
    New Transcript

    Triggers once when we get a new transcript.

    TriggerInstant
  2. automatically do this!
    SupportBeeSupportBee
    Create Ticket

    Creates a New Ticket in your SupportBee account.

    ActionWrite

Supported triggers and actions

What does this mean?
olark logo
olark logo
olark logo

About Olark

Olark makes it easy to add live chat to your website and provide instantaneous support to your users and get valuable feedback from them about your site.
Learn More

Related categories

  • Customer Support

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About SupportBee

SupportBee is the easiest way to manage customer support emails. It helps your team collaborate & deliver friendly customer service.

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