Groove Integrations

Do more with Groove integrations

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Salesforce

CRM (Customer Relationship Management)

Jira Software Server

Project Management

Pipedrive

CRM (Customer Relationship Management)

Asana

Project Management

Discord

Team Chat

Google Sheets

Google, Spreadsheets

Spotify

Video & Audio

Airtable

Databases

Slack

Team Chat

Salesforce

CRM (Customer Relationship Management)

Jira Software Server

Project Management

Pipedrive

CRM (Customer Relationship Management)

Asana

Project Management

Discord

Team Chat

Google Sheets

Google, Spreadsheets

Salesforce

CRM (Customer Relationship Management)

Jira Software Server

Project Management

Pipedrive

CRM (Customer Relationship Management)

Asana

Project Management

Discord

Team Chat

Google Sheets

Google, Spreadsheets

Spotify

Video & Audio

Airtable

Databases

Slack

Team Chat

Top companies trust Zapier to automate work and free up time

Join millions worldwide who automate their work using Zapier

Quickly automate Groove integrations with Zapier's templates

Add new tasks on Asana for new tagged Groove tickets
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Groove + Asana
Save new Groove tickets as Highrise contact notes
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Groove + Highrise
Create new JIRA issues from new Groove tickets
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Groove + Jira Software Server
Create new Trello cards from new Groove tickets
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Groove + Trello
Create new Groove tickets from new Wufoo form entries
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Wufoo + Groove
Create new GitHub issues from new Groove tickets
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Groove + GitHub

Add new tasks on Asana for new tagged Groove tickets

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Groove + Asana

Save new Groove tickets as Highrise contact notes

Details

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Groove + Highrise

Create new JIRA issues from new Groove tickets

Details

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Groove + Jira Software Server

Create new Trello cards from new Groove tickets

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Groove + Trello

Create new Groove tickets from new Wufoo form entries

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Wufoo + Groove

Create new GitHub issues from new Groove tickets

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Groove + GitHub

Get an SMS for new Groove tickets

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Groove + SMS by Zapier

Create new Pivotal Tracker stories from new Groove tickets

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Groove + Pivotal Tracker

Create new Salesforce cases from new Groove tickets

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Groove + Salesforce

Create new Groove tickets from new Unbounce landing page form submissions

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Unbounce + Groove

Create Highrise contact from new Groove ticket

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Groove + Highrise

Create new Groove tickets from new Gravity Forms submissions

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Gravity Forms + Groove

Get an SMS for new Groove tickets
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Groove + SMS by Zapier
Create new Pivotal Tracker stories from new Groove tickets
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Groove + Pivotal Tracker
Create new Salesforce cases from new Groove tickets
Premium
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Groove + Salesforce
Create new Groove tickets from new Unbounce landing page form submissions
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Unbounce + Groove
Create Highrise contact from new Groove ticket
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Groove + Highrise
Create new Groove tickets from new Gravity Forms submissions
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Gravity Forms + Groove

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Agent Invited
Triggers when an agent is created.
Trigger
Instant
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- Linkedin Username
- Twitter Username
- Company Name
- Email
- Website
Trigger
Instant
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Note Added
Triggers when a note is added to a ticket.
Trigger
Instant
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- Priority
- Assignee
- Assigned Group
- Closed By
- Customer Name
- Mailbox
Trigger
Instant
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- Priority
- Assignee
- Assigned Group
- Customer Name
- Mailbox
Trigger
Instant
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- Priority
- Assignee
- Assigned Group
- Customer Name
- Mailbox
Trigger
Instant
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- State
- Assignee
- Assigned Group
- Customer Name
- Priority
- Closed By
- Mailbox
Trigger
Instant
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- Ticket Number
  Required
- Message
  Required
Action
Write
- Ticket Number
  Required
Action
Write
- Ticket Number
  Required
Action
Write

Agent Replied
Triggers when an agent replies to a ticket.
Trigger
Instant
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Customer Replied
Triggers when a customer replies to a ticket.
Trigger
Instant
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- Assignee
- Assigned Group
- Priority
- Mailbox
Trigger
Instant
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Ticket Deleted
Triggers when a ticket is deleted.
Trigger
Instant
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- Priority
- Assignee
- Assigned Group
- Customer Name
- Mailbox
Trigger
Instant
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- Priority
- Assignee
- Assigned Group
- Customer Name
- Mailbox
Trigger
Instant
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- Assignee
- Assigned Group
- Customer Name
- Tag
- Mailbox
Trigger
Instant
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- Ticket Number
  Required
- Assignee
Action
Write
- Message
  Required
- From
  Required
- To
  Required
- Assignee
- Assigned Group
- Add as Note?
- Send Copy to Customer?
- State
- Tags
- Full Name
- About
- Twitter Handle
- Company Name
- Title
- Phone Number
- Location
- Website URL
- LinkedIn Username
- Subject
Action
Write
- Ticket Number
  Required
- State
Action
Write

Groove Help & Support

Common questions

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Manage Your App Connections

Use the Power of AI to Generate Zaps (Beta)

What Should I Do in Zapier If I Change an App Account Password

About Groove

The simple helpdesk for SaaS and eCommerce businesses.

Learn moreLearn moreHelpHelp

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Groove Integrations

Do more with Groove integrations

Top companies trust Zapier to automate work and free up time

Join millions worldwide who automate their work using Zapier

Quickly automate Groove integrations with Zapier's templates

Add new tasks on Asana for new tagged Groove tickets

Save new Groove tickets as Highrise contact notes

Create new JIRA issues from new Groove tickets

Create new Trello cards from new Groove tickets

Create new Groove tickets from new Wufoo form entries

Create new GitHub issues from new Groove tickets

Add new tasks on Asana for new tagged Groove tickets

Save new Groove tickets as Highrise contact notes

Create new JIRA issues from new Groove tickets

Create new Trello cards from new Groove tickets

Create new Groove tickets from new Wufoo form entries