Groove Integrations

Do more with Groove

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Google Sheets

Google +1Google, Spreadsheets

98 Integrations

Trello

Project Management

252 Integrations

Jira Software Server

Project Management

56 Integrations

Connect Groove to 1,500+ Apps

  • Add new rows on Google Sheets for new Groove tickets

    Groove + Google Sheets

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  • Create new Trello cards from new Groove tickets

    Groove + Trello

  • Send Slack messages for new Groove tickets

    Groove + Slack

  • Create new Groove tickets from new Gravity Forms submissions

    Gravity Forms + Groove

  • Add new rows to Google Sheets for new tagged tickets on Groove

    Groove + Google Sheets

Groove Integration Details

Launched on Zapier:

The following Groove Triggers, Searches, and Actions are supported by Zapier:

Triggers

InstantCustomer Added

Triggers when a customer is created.

InstantTicket Assigned

Triggers when a ticket is assigned.

InstantTicket Tagged

Triggers when a ticket is tagged.

InstantAgent Replied

Triggers when an agent replies to a ticket.

InstantTicket Closed

Triggers when a ticket is closed.

InstantTicket Moved

Triggers when a ticket is moved to a different mailbox.

InstantTicket Priority Changed

Triggers when a ticket's priority is changed.

InstantCustomer Replied

Triggers when a customer replies to a ticket.

InstantTicket Started

Triggers when a new ticket is created.

InstantAgent Invited

Triggers when an agent is created.

InstantNote Added

Triggers when a note is added to a ticket.

InstantTicket Deleted

Triggers when a ticket is deleted.

InstantTicket Opened

Triggers when a ticket is opened.

InstantTicket State Changed

Triggers when a ticket's state is changed.

Actions

Create New Ticket

Starts a new ticket for your customer.

Change Assigned Agent

Assigns an agent to a ticket.

Reopen Ticket

Changes the state of a ticket to "opened".

Add Note

Adds a private note to an existing ticket.

Close Ticket

Changes the state of a ticket to "closed".

Change Ticket State

Changes the state of a ticket, e.g. from "opened" to "closed".

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