Put Groove to work with AI and enterprise-grade automation
Automate smarter with Groove and scale with confidence. Zapier is built for enterprise-grade security, compliance, and performance.
- No-code AI automation
- Full audit trails and controls
- SOC 2 and GDPR compliant
- Easy visual workflow builder
- 9,000+ apps, 450+ AI tools
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Join millions worldwide who automate their work using Zapier
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Agent Invited
Triggers when an agent is created.
Try ItTriggerInstant - Linkedin Username
- Twitter Username
- Company Name
- Email
- Website
Try ItTriggerInstant- Note Added
Triggers when a note is added to a ticket.
Try ItTriggerInstant - Priority
- Assignee
- Assigned Group
- Closed By
- Customer Name
- Mailbox
Try ItTriggerInstant
- Agent Replied
Triggers when an agent replies to a ticket.
Try ItTriggerInstant - Customer Replied
Triggers when a customer replies to a ticket.
Try ItTriggerInstant - Assignee
- Assigned Group
- Priority
- Mailbox
Try ItTriggerInstant- Ticket Deleted
Triggers when a ticket is deleted.
Try ItTriggerInstant
For builders
Let your AI safely access Groove
Go beyond Zap workflows. Install Zapier in your AI to call Groove actions directly from your agents—with governance built in. Authenticate once. Revoke access anytime.
Call actions in natural language with Zapier MCP
Act in Groove from your AI—no exposed credentials, and you control which actions your AI can touch. One install covers 9,000+ other apps.
Example actions on this page
Works with
Claude · ChatGPT · Cursor · Any MCP-compatible AI
Work in code with the Zapier SDK
Expose Groove actions from backend services, scripts, or agent code. Zapier handles the OAuth and scoped permissions. Access 9,000+ apps, plus thousands more with .fetch().
Install
npm install @zapier/zapier-sdk npm install -D @zapier/zapier-sdk-cli zapier-sdk login # create a Groove connection @ https://zapier.com/app/assets/connections
Run an action
// Typescript
import { createZapierSdk } from "@zapier/zapier-sdk";
const zapier = createZapierSdk();
const { data: connection } = await zapier.findFirstConnection({ app: "groove", owner: "me" });
await zapier.runAction({
app: 'groove',
action: 'add_note',
connection: connection.id,
input: {
{inputKeyValuePairs}
},
});Direct API calls to raw endpoints through fetch are not yet subject to org-level app and action restrictions.













