Send Slack messages for new Groove tickets
Want to make sure you stay up to date with your helpdesk tickets, even when you're mid-conversation on Slack? Set up this Groove Slack integration and we'll keep you alerted. From then on you'll receive a Slack message with all the details you need from each and every new ticket started on Groove.
Want to make sure you stay up to date with your helpdesk tickets, even when you're mid-conversation on Slack? Set up this Groove Slack integration and we'll keep you alerted. From then on you'll receive a Slack message with all the details you need from each and every new ticket started on Groove.
- When this happens...Ticket Started
Triggers when a new ticket is created.
- automatically do this!Send Channel Message
Triggers when a new message is posted to a specific #channel you choose.
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