Groove + Slack

Send Slack messages for new Groove tickets

Want to make sure you stay up to date with your helpdesk tickets, even when you're mid-conversation on Slack? Set up this Groove Slack integration and we'll keep you alerted. From then on you'll receive a Slack message with all the details you need from each and every new ticket started on Groove.

Want to make sure you stay up to date with your helpdesk tickets, even when you're mid-conversation on Slack? Set up this Groove Slack integration and we'll keep you alerted. From then on you'll receive a Slack message with all the details you need from each and every new ticket started on Groove.

  1. When this happens...
    GrooveGroove
    Ticket Started

    Triggers when a new ticket is created.

    TriggerInstant
  2. automatically do this!
    SlackSlack
    Send Channel Message

    Triggers when a new message is posted to a specific #channel you choose.

    ActionWrite
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Supported triggers and actions

What does this mean?
groove logo
groove logo

About Groove

The simple helpdesk for SaaS and eCommerce businesses.
Learn moreHelp

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  • Customer Support

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slack logo
slack logo

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
Learn moreHelp

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  • Team Chat

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