When this happens...
GrooveTicket Tagged
Then do this...
SlackSend Channel Message

If your triage on Groove involves sending items to Trello, this Groove Trello integration has you covered. It will trigger every time you tag a new ticket on Groove, automatically adding a card on Trello with everything you need to stay responsive to those important issues.

How It Works

  1. A new ticket is tagged on Groove
  2. Zapier automatically adds a card on Trello

What You Need

  • Groove account
  • Trello account

Why Zapier?

Free

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Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Groove + Slack and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Customer Added

Triggers when a customer is created.

Create New Ticket

Starts a new ticket for your customer.

Customer Replied

Triggers when a customer replies to a ticket.

Send Direct Message

Send a direct message to a user or yourself from the Slackbot.

Ticket Started

Triggers when a new ticket is created.

Send Channel Message

Post a new message to a specific #channel you choose.

Ticket Tagged

Triggers when a ticket is tagged.

Add Reminder

Adds a reminder for yourself or a teammate, just like the /remind slash command.

Ticket Assigned

Triggers when a ticket is assigned.

Reopen Ticket

Changes the state of a ticket to "opened".

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Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

See Slack Integrations