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Groove + Jira Software Server

Create new JIRA issues from new Groove tickets

Sometimes your support tickets need to be passed along to other people or teams to work through issues. This Groove JIRA integration lets you create JIRA issues from new Groove tickets so that your team can collaborate on support issues in JIRA.

Sometimes your support tickets need to be passed along to other people or teams to work through issues. This Groove JIRA integration lets you create JIRA issues from new Groove tickets so that your team can collaborate on support issues in JIRA.

  1. When this happens...
    GrooveGroove
    Ticket Started

    Triggers when a new ticket is created.

    TriggerInstant
  2. automatically do this!
    Jira Software ServerJira Software Server
    Create Issue

    Create a new issue, select your own project and issue type.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Groove triggers, actions, and search

    Agent Invited

    Triggers when an agent is created.

    Trigger
    Instant
    Try It
    • Linkedin Username

    • Twitter Username

    • Company Name

    • Email

    • Website

    Trigger
    Instant
    Try It
    • Priority

    • Assignee

    • Assigned Group

    • Closed By

    • Customer Name

    • Mailbox

    Trigger
    Instant
    Try It
groove logo
groove logo

About Groove

The simple helpdesk for SaaS and eCommerce businesses.
Learn moreHelp

Related categories

  • Customer Support

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jira-software-server logo
jira-software-server logo

About Jira Software Server

Jira is a bug and issue tracking tool that allows software developers to manage product development and build better software. This integration connects to self-hosted instances of Jira.

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