Groove + Jira Software Server

Add new issues to JIRA for new tagged tickets on Groove

Efficient escalation is a vital aspect of any helpdesk pipeline—how easy is your current process? If you set up this Groove JIRA integration, all you'll have to do to send a Groove ticket to JIRA is tag it, after which a new issue will be created on the bug tracking platform for you automatically.

Efficient escalation is a vital aspect of any helpdesk pipeline—how easy is your current process? If you set up this Groove JIRA integration, all you'll have to do to send a Groove ticket to JIRA is tag it, after which a new issue will be created on the bug tracking platform for you automatically.

  1. When this happens...
    GrooveGroove
    Ticket Tagged

    Triggers when a ticket is tagged.

    TriggerInstant
  2. automatically do this!
    Jira Software ServerJira Software Server
    Create Issue

    Create a new issue, select your own project and issue type.

    ActionWrite
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Supported triggers and actions

What does this mean?
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About Groove

The simple helpdesk for SaaS and eCommerce businesses.
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  • Customer Support

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About Jira Software Server

Jira is a bug and issue tracking tool that allows software developers to manage product development and build better software. This integration connects to self-hosted instances of Jira.
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  • Project Management

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