Get an SMS for new Groove tickets
If you don't get many support tickets and don't pay too much attention to your support inbox it's easy to miss an opportunity to help your customers. This integration will let you get an SMS as soon as a new Groove ticket is created.
If you don't get many support tickets and don't pay too much attention to your support inbox it's easy to miss an opportunity to help your customers. This integration will let you get an SMS as soon as a new Groove ticket is created.
- When this happens...Ticket Started
Triggers when a new ticket is created.
- automatically do this!Send SMS
Send an SMS to a number. Notice that a successful action means that the SMS has been queued, not delivered.
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