Loading

Groove + SMS by Zapier

Get an SMS for new Groove tickets

If you don't get many support tickets and don't pay too much attention to your support inbox it's easy to miss an opportunity to help your customers. This integration will let you get an SMS as soon as a new Groove ticket is created.

If you don't get many support tickets and don't pay too much attention to your support inbox it's easy to miss an opportunity to help your customers. This integration will let you get an SMS as soon as a new Groove ticket is created.

  1. When this happens...
    GrooveGroove
    Ticket Started

    Triggers when a new ticket is created.

    TriggerInstant
  2. automatically do this!
    SMS by ZapierSMS by Zapier
    Send SMS

    Send an SMS to a number. Notice that a successful action means that the SMS has been queued, not delivered.

    ActionWrite
Start free with email
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

What does this mean?
  • Groove triggers, actions, and search

    Agent Invited

    Triggers when an agent is created.

    Trigger
    Instant
    Try It
    • Linkedin Username

    • Twitter Username

    • Company Name

    • Email

    • Website

    Trigger
    Instant
    Try It
    • Priority

    • Assignee

    • Assigned Group

    • Closed By

    • Customer Name

    • Mailbox

    Trigger
    Instant
    Try It
groove logo
groove logo

About Groove

The simple helpdesk for SaaS and eCommerce businesses.
Learn moreHelp

Related categories

  • Customer Support

Similar apps

Help Scout integrationsHelp Scout integrations

Help Scout

Customer Support
Tender Support integrationsTender Support integrations

Tender Support

Customer Support
SupportBee integrationsSupportBee integrations

SupportBee

Customer Support
sms logo
sms logo

About SMS by Zapier

Using our built-in number, you can send a limited number of SMS / text messages. This is great for reminders!

Related categories