Groove + WooCommerce Integrations

How to connect Groove + WooCommerce

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Supported triggers and actions

What does this mean?

Agent Invited
Triggers when an agent is created.
Trigger
Instant
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- Linkedin Username
- Twitter Username
- Company Name
- Email
- Website
Trigger
Instant
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Note Added
Triggers when a note is added to a ticket.
Trigger
Instant
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- Priority
- Assignee
- Assigned Group
- Closed By
- Customer Name
- Mailbox
Trigger
Instant
Try It
- Priority
- Assignee
- Assigned Group
- Customer Name
- Mailbox
Trigger
Instant
Try It

- Priority
- Assignee
- Assigned Group
- Customer Name
- Mailbox
Trigger
Instant
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- State
- Assignee
- Assigned Group
- Customer Name
- Priority
- Closed By
- Mailbox
Trigger
Instant
Try It

- Ticket NumberRequired
- MessageRequired
Action
Write
- Ticket NumberRequired
Action
Write
- Ticket NumberRequired
Action
Write
- Trigger RuleRequired
Trigger
Instant
Try It
- Trigger RuleRequired
Trigger
Instant
Try It
- Trigger RuleRequired
Trigger
Instant
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- Trigger RuleRequired
Trigger
Instant
Try It
Update Coupon
Updates an existing coupon.
Action
Write
Update Customer
Updates an existing customer.
Action
Write
Update Order
Updates an existing order.
Action
Write
Update Product Price
Manage the regular price or sale price of an existing product or variation by SKU or ID.
Action
Write
Update Product
Updates an existing product or variation.
Action
Write
Update Subscription
Updates an existing subscription.
Action
Write
- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
Find Customer
Finds a customer by searching.
Action
Search
Find Product
Finds a product or variation by searching.
Action
Search
Find or Create Coupon
Finds a coupon by searching.
Action
Search or write
Find or Create Order
Finds a order by searching.
Action
Search or write
Find or Create Subscription
Finds a subscription by searching.
Action
Search or write

Agent Replied
Triggers when an agent replies to a ticket.
Trigger
Instant
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Customer Replied
Triggers when a customer replies to a ticket.
Trigger
Instant
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- Assignee
- Assigned Group
- Priority
- Mailbox
Trigger
Instant
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Ticket Deleted
Triggers when a ticket is deleted.
Trigger
Instant
Try It
- Priority
- Assignee
- Assigned Group
- Customer Name
- Mailbox
Trigger
Instant
Try It
- Priority
- Assignee
- Assigned Group
- Customer Name
- Mailbox
Trigger
Instant
Try It
- Assignee
- Assigned Group
- Customer Name
- Tag
- Mailbox
Trigger
Instant
Try It
- Ticket NumberRequired
- AgentRequired
Action
Write
- BodyRequired
- FromRequired
- ToRequired
- Assignee
- Assigned Group
- Add as Note?
- Send Copy to Customer?
- State
- Tags
- Full Name
- About
- Twitter Handle
- Company Name
- Title
- Phone Number
- Location
- Website URL
- LinkedIn Username
- Subject
Action
Write
- Ticket NumberRequired
- StateRequired
Action
Write
- Trigger RuleRequired
Trigger
Instant
Try It
- Trigger RuleRequired
Trigger
Instant
Try It
- Trigger RuleRequired
Trigger
Instant
Try It
Create Coupon
Creates a new coupon.
Action
Write
Create Customer
Creates a new customer.
Action
Write
Create Order
Creates a new order.
Action
Write
Create Product
Creates a new product or variation.
Action
Write
Update Product Stock Quantity
Manage the stock quantity and stock status of an existing product or variation by SKU or ID.
Action
Write
Create Subscription
Creates a new subscription.
Action
Write
- Welcome
Action
Write
Find Coupon
Finds a coupon by searching.
Action
Search
Find Order
Finds a order by searching.
Action
Search
Find Subscription
Finds a subscription by searching.
Action
Search
Find or Create Customer
Finds a customer by searching.
Action
Search or write
Find or Create Product
Finds a product or variation by searching.
Action
Search or write

How Groove + WooCommerce Integrations Work

Step 1: Authenticate Groove and WooCommerce.
30 seconds
Step 2: Pick one of the apps as a trigger, which will kick off your automation.
15 seconds
Step 3: Choose a resulting action from the other app.
15 seconds
Step 4: Select the data you want to send from one app to the other.
2 minutes
That’s it! More time to work on other things.

Connect apps

Connect Groove + WooCommerce

WooCommerce Tutorials

About Groove

The simple helpdesk for SaaS and eCommerce businesses.

Learn more Help

Related categories

Customer Support

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About WooCommerce

WooCommerce is the eCommerce platform for WordPress. This connection requires a paid extension.

Learn more

Related categories

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Groove + WooCommerce Integrations

How to connect Groove + WooCommerce

Connect your apps and automate workflows

Agent Invited

Customer Added

Linkedin Username

Twitter Username

Company Name

Email

Website

Note Added

Ticket Closed

Priority

Assignee

Assigned Group

Closed By

Customer Name

Mailbox

Ticket Moved

Priority

Assignee

Assigned Group

Customer Name

Mailbox

Ticket Priority Changed

Priority

Assignee

Assigned Group

Customer Name

Mailbox

Ticket State Changed

State

Assignee

Assigned Group

Customer Name

Priority

Closed By

Mailbox

Add Note

Ticket NumberRequired

MessageRequired

Close Ticket

Ticket NumberRequired

Reopen Ticket

Ticket NumberRequired

Booking

Trigger RuleRequired

Customer

Trigger RuleRequired

Line Item in an Order

Trigger RuleRequired

Subscription

Trigger RuleRequired

Update Coupon

Update Customer

Update Order

Update Product Price

Update Product

Update Subscription

API Request (Beta)

Api Docs Info

HTTP MethodRequired

URLRequired

Query String Parameters

Headers

Additional Request Headers

Body

Find Customer

Find Product

Find or Create Coupon

Find or Create Order

Find or Create Subscription

Agent Replied

Customer Replied

Ticket Assigned

Assignee

Assigned Group

Priority

Mailbox

Ticket Deleted