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Create new Pivotal Tracker stories from new Groove tickets

  1. When this happensStep 1: Ticket Started

  2. Then do thisStep 2: Create Story

Need to share your support tickets with other members of the team? This Groove Pivotal Tracker integration makes it easy to create new stories in Pivotal Tracker from new Groove tickets.

How It Works

  1. A new ticket is created in Groove
  2. Zapier automatically creates a story in Pivotal Tracker

What You Need

  • Groove account
  • Pivotal Tracker account
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Connect Groove + Pivotal Tracker in Minutes

It's easy to connect Groove + Pivotal Tracker and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

InstantAgent Invited

Triggers when an agent is created.

InstantCustomer Added

Triggers when a customer is created.

InstantNote Added

Triggers when a note is added to a ticket.

InstantTicket Closed

Triggers when a ticket is closed.

InstantTicket Moved

Triggers when a ticket is moved to a different mailbox.

InstantAgent Replied

Triggers when an agent replies to a ticket.

InstantCustomer Replied

Triggers when a customer replies to a ticket.

InstantTicket Assigned

Triggers when a ticket is assigned.

InstantTicket Deleted

Triggers when a ticket is deleted.

InstantTicket Opened

Triggers when a ticket is opened.