When this happens...
GrooveTicket Tagged
Then do this...
Pivotal TrackerCreate Story

Want to make sure those important issues from Groove become actionable items on Pivotal Tracker? Get it all managed automatically by setting up this Groove Pivotal Tracker integration. After that, whenever a ticket on Groove gets tagged with the tag you indicate we'll also create a new story for you on Pivotal Tracker with everything you need to tackle the issue.

How It Works

  1. A new ticket is tagged on Groove
  2. Zapier automatically creates a story on Pivotal Tracker

What You Need

  • Groove account
  • Pivotal Tracker account

Why Zapier?


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It's easy to connect Groove + Pivotal Tracker and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Customer Added

Triggers when a customer is created.

Create New Ticket

Starts a new ticket for your customer.

Customer Replied

Triggers when a customer replies to a ticket.

Create Project

Creates a new project.

Ticket Started

Triggers when a new ticket is created.

Create Story

Creates a new story in a project.

Ticket Tagged

Triggers when a ticket is tagged.

Reopen Ticket

Changes the state of a ticket to "opened".

Ticket Assigned

Triggers when a ticket is assigned.

Change Assigned Agent

Assigns an agent to a ticket.

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Pivotal Tracker is a collaborative, project management tool for developers and agile product management teams.

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