When this happens...
GrooveTicket Tagged
Then do this...
Pivotal TrackerCreate Story

Want to make sure those important issues from Groove become actionable items on Pivotal Tracker? Get it all managed automatically by setting up this Groove Pivotal Tracker integration. After that, whenever a ticket on Groove gets tagged with the tag you indicate we'll also create a new story for you on Pivotal Tracker with everything you need to tackle the issue.

How It Works

  1. A new ticket is tagged on Groove
  2. Zapier automatically creates a story on Pivotal Tracker

What You Need

  • Groove account
  • Pivotal Tracker account

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Groove + Pivotal Tracker and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Groove
Customer Added

Triggers when a customer is created.

Groove
Create New Ticket

Starts a new ticket for your customer.

Groove
Customer Replied

Triggers when a customer replies to a ticket.

Pivotal Tracker
Create Project

Creates a new project.

Groove
Ticket Started

Triggers when a new ticket is created.

Pivotal Tracker
Create Story

Creates a new story in a project.

Groove
Ticket Tagged

Triggers when a ticket is tagged.

Groove
Reopen Ticket

Changes the state of a ticket to "opened".

Groove
Ticket Assigned

Triggers when a ticket is assigned.

Groove
Change Assigned Agent

Assigns an agent to a ticket.

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Pivotal Tracker is a collaborative, project management tool for developers and agile product management teams.