Microsoft Teams + Freshdesk Integrations

In a matter of minutes and without a single line of code, Zapier allows you to connect Microsoft Teams and Freshdesk, with as many as 28 possible integrations. Are you ready to find your productivity superpowers?

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Connect Microsoft Teams + Freshdesk in Minutes

It's easy to connect Microsoft Teams + Freshdesk and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

New Channel

Triggers when a new channel is created within a team.

Add Notes to a Ticket

Add Private or Public notes to a Freshdesk Support Ticket.

Create Forum

Creates a Forum under a Category.

Create Forum Topic

Create a new Forum Topic on Freshdesk Forums.

Create Contact

Allows you to create a User/Customer in Freshdesk for your support domain.

New Message Posted to Channel

Triggers when a new message is posted within a channel.

Create Company

Allows you to create a Company entry in Freshdesk.

Create Forum Category

Creates a Forum Category.

Create Ticket

Create a ticket in Freshdesk for your domain.

Find Contact

Finds an existing customer or a potential customer that has raised a ticket.

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