Edit an existing message in a chat.

Creates a reply to a channel message.

Sends a message with an adaptive card to a Teams chat or channel. Cards can include rich content, buttons, and interactive elements.

Soft-deletes a message in a chat. You can only delete messages you sent.

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

Finds a channel message by its ID within a specified team and channel and returns the message details including any attachments.

Finds a chat message by its ID within a specified chat and returns the message details including any attachments.

Finds public channels by name within a team.

Add Private or Public notes to a Freshdesk Support Ticket.

Creates a Forum under a Category.

Create a new Forum Topic on Freshdesk Forums.

Allows you to create a User/Customer in Freshdesk for your support domain.

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

Find a ticket by ID.

Creates a new private channel within a team. Requires installation of the

Sends a message to a public channel from the Zapier bot. Requires installation of the

Sets your availability status.

Updates your profile information including name, phone numbers, about me, and birthday. Note: Phone fields require admin-approved User-Phone.ReadWrite.All permission.

Finds a channel by its ID within a specified team and returns the channel details.

Finds a chat by its ID and returns the chat details including the member list.

Finds a team member by name or email.

Allows you to create a Company entry in Freshdesk.

Creates a Forum Category.

Create a ticket in Freshdesk for your domain.

Updates a ticket in FreshDesk.

Finds an existing customer or a potential customer that has raised a ticket.