Freshdesk + Microsoft Teams
Create new Freshdesk tickets from new Microsoft Teams chat messages
Effortlessly manage your customer support tasks with this seamless workflow. Whenever a new chat message appears in Microsoft Teams, a corresponding ticket is instantly created in Freshdesk. This not only keeps your support system updated, but also ensures no customer query goes unnoticed, enhancing efficiency and customer satisfaction. Benefit from an organized, timely and responsive support operation with simple automation.
Effortlessly manage your customer support tasks with this seamless workflow. Whenever a new chat message appears in Microsoft Teams, a corresponding ticket is instantly created in Freshdesk. This not only keeps your support system updated, but also ensures no customer query goes unnoticed, enhancing efficiency and customer satisfaction. Benefit from an organized, timely and responsive support operation with simple automation.
- When this happens...New Chat Message
Triggers when a new message is received in a chat.
- automatically do this!Create Ticket
Create a ticket in Freshdesk for your domain.
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