Freshdesk + Microsoft Teams
Send channel messages in Microsoft Teams for new tickets in Freshdesk
Stay updated on your customer service requests with this efficient workflow. Whenever a new ticket is created in Freshdesk, a channel message will be sent in Microsoft Teams. This seamless connection keeps your team in the loop about customer issues, providing real-time updates that can accelerate problem-solving and enhance your customer service experience.
Stay updated on your customer service requests with this efficient workflow. Whenever a new ticket is created in Freshdesk, a channel message will be sent in Microsoft Teams. This seamless connection keeps your team in the loop about customer issues, providing real-time updates that can accelerate problem-solving and enhance your customer service experience.
- When this happens...New Ticket
Triggers when there is a new ticket is created in Freshdesk.
- automatically do this!Send Channel Message
Sends a message to a channel. Requires installation of the Zapier app from the Teams Store.
- Free forever for core features
- 14 day trial for premium features & apps
