Smartsheet + Zendesk integrations
Update rows in Smartsheet when tickets in Zendesk view are updated
Manage your project’s ticket updates efficiently with this workflow. When there's an updated ticket in Zendesk, the same information is instantly transferred to update a row in Smartsheet. This automation streamlines your project tracking process, ensuring that your Smartsheet data stays up-to-date with your customer service activity. No more jumping between apps or manually copying information, keep your project management smooth and effortless.
- When this happens...Updated Ticket in ViewTriggers when a ticket is updated in the selected view.
- automatically do this!Update RowUpdate an existing row with new values. Requires a row ID.
- Free forever for core features
- 14 day trial for premium features & apps
More things you can do with Zendesk and Smartsheet
Discover other triggers and actions you can use with Zendesk and Smartsheet
- New Group
Triggers when a new group is created.
Try ItTriggerPolling - ViewRequired
Try ItTriggerPolling- Who can view suspended tickets
Try ItTriggerPolling
- TagsRequired
Try ItTriggerPolling- Organization
Try ItTriggerPolling- New Organization
Triggers when a new organization is created.
Try ItTriggerPolling - Ticket (Required for non-admins)
Try ItTriggerPolling
Related categories
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Related categories
Related Zap Templates
- Update rows in Smartsheet for updated tickets in Zendesk
- Create Zendesk tickets from new Smartsheet rows
- Add new Zendesk tickets to Smartsheet as rows for seamless tracking
- Update rows in Smartsheet and add comments to tickets in Zendesk
- Manage new Zendesk tickets by adding rows to a Smartsheet sheet instantly
- Update tickets in Zendesk when rows are updated in Smartsheet
- Create tickets in Zendesk from new rows in Smartsheet
- Add new Zendesk tickets to Smartsheet as rows
- Create tickets in Zendesk from updated rows in Smartsheet
- Add updated tickets from Zendesk to Smartsheet as new rows
- Automatically add rows to Smartsheet when new users are created in Zendesk
- Add new rows to Smartsheet each time new tags are added to tickets in Zendesk









