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Smartsheet + Zendesk

Smartsheet + Zendesk

Smartsheet + Zendesk integrations

Manage new Zendesk tickets by adding rows to a Smartsheet sheet instantly

When a new ticket pops up in Zendesk, streamline your workflow by simultaneously adding a row with the ticket details in your Smartsheet. This automation keeps all your support tickets' record under one platform, ensuring efficient and error-free management. Enjoy a seamless process that helps save time and leads to improved customer support.

  1. When this happens...
    New Ticket in View
    New Ticket in View
    New Ticket in ViewTriggers when a new ticket is added to a view.
  2. automatically do this!
    Add Row to Sheet
    Add Row to Sheet
    Add Row to SheetAdd a row to a sheet.
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More things you can do with Zendesk and Smartsheet

Discover other triggers and actions you can use with Zendesk and Smartsheet

  • Zendesk triggers, actions, and search
    New Group

    Triggers when a new group is created.

    Trigger
    Polling
    Try It
    • View
      Required
    Trigger
    Polling
    Try It
    • Tags
    Trigger
    Instant
    Try It
    • Who can view suspended tickets
    Trigger
    Polling
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    • Tags
      Required
    Trigger
    Polling
    Try It
    • Organization
    Trigger
    Polling
    Try It
    • Ticket (Required for non-admins)
    Trigger
    Polling
    Try It
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About Smartsheet
Smartsheet is a leading cloud-based platform for work execution, enabling teams and organizations to plan, capture, manage, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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