Smartsheet + Zendesk
Add new rows to Smartsheet each time new tags are added to tickets in Zendesk
Streamline your customer service process with this workflow. When a new tag is added to a ticket in Zendesk, a row will be seamlessly added to your Smartsheet. This automation makes it easier to keep track of client requests and issues, allowing you to focus more on resolving them and enhancing customer satisfaction.
Streamline your customer service process with this workflow. When a new tag is added to a ticket in Zendesk, a row will be seamlessly added to your Smartsheet. This automation makes it easier to keep track of client requests and issues, allowing you to focus more on resolving them and enhancing customer satisfaction.
- When this happens...New Tag Added to Ticket
Triggers when a new tag is added to a ticket.
- automatically do this!Add Row to Sheet
Add a row to a sheet.
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About Smartsheet
Smartsheet is a leading cloud-based platform for work execution, enabling teams and organizations to plan, capture, manage, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
