Smartsheet + Zendesk integrations
Update rows in Smartsheet and add comments to tickets in Zendesk
Effortlessly keep your Zendesk tickets up to date with this Smartsheet and Zendesk integration. Whenever a row is updated in Smartsheet, a comment will be added to the corresponding Zendesk ticket, ensuring that your customer support team stays informed about any changes. Reduce manual work and improve communication between teams with this seamless workflow.
- When this happens...Updated RowTriggers when cells in a row are updated or created (based on your settings).
- automatically do this!Add Comment to TicketAdd a Comment to an existing Ticket.
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More things you can do with Smartsheet and Zendesk
Discover other triggers and actions you can use with Smartsheet and Zendesk
- Get Reports
[PRIVATE] Generates report list for dropdown.
Try ItTriggerPolling - Choose a SheetRequired
Try ItTriggerPolling- Select a ReportRequired
Try ItTriggerPolling- Workspace NameRequired
ActionWrite
- Choose a SheetRequired
Try ItTriggerPolling- Choose a SheetRequired
Try ItTriggerPolling- Updated Row
Triggers when cells in a row are updated or created (based on your settings).
Try ItTriggerInstant - SheetRequired
- RowRequired
- File AttachmentRequired
ActionWrite
Related categories
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Related categories
Related Zap Templates
- Update rows in Smartsheet for updated tickets in Zendesk
- Create Zendesk tickets from new Smartsheet rows
- Add new Zendesk tickets to Smartsheet as rows for seamless tracking
- Manage new Zendesk tickets by adding rows to a Smartsheet sheet instantly
- Update tickets in Zendesk when rows are updated in Smartsheet
- Create tickets in Zendesk from new rows in Smartsheet
- Add new Zendesk tickets to Smartsheet as rows
- Create tickets in Zendesk from updated rows in Smartsheet
- Add updated tickets from Zendesk to Smartsheet as new rows
- Automatically add rows to Smartsheet when new users are created in Zendesk
- Add new rows to Smartsheet each time new tags are added to tickets in Zendesk
- Update rows in Smartsheet when tickets in Zendesk view are updated









