Smartsheet + Zendesk integrations
Create tickets in Zendesk from new rows in Smartsheet
When a new row is added in Smartsheet, this workflow instantly creates a ticket in Zendesk. It's an efficient way to manage customer support or handle feedback without manually transferring information between platforms. Ensure your customers' questions and issues are swiftly addressed by turning your new Smartsheet entries into Zendesk tickets through this automation.
- When this happens...New RowTriggers when a new row is added.
- automatically do this!Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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More things you can do with Smartsheet and Zendesk
Discover other triggers and actions you can use with Smartsheet and Zendesk
- Get Reports
[PRIVATE] Generates report list for dropdown.
Try ItTriggerPolling - Choose a SheetRequired
Try ItTriggerPolling- Select a ReportRequired
Try ItTriggerPolling- Workspace NameRequired
ActionWrite
- Choose a SheetRequired
Try ItTriggerPolling- Choose a SheetRequired
Try ItTriggerPolling- Updated Row
Triggers when cells in a row are updated or created (based on your settings).
Try ItTriggerInstant - SheetRequired
- RowRequired
- File AttachmentRequired
ActionWrite
Related categories
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Related categories
Related Zap Templates
- Update rows in Smartsheet for updated tickets in Zendesk
- Create Zendesk tickets from new Smartsheet rows
- Add new Zendesk tickets to Smartsheet as rows for seamless tracking
- Update rows in Smartsheet and add comments to tickets in Zendesk
- Manage new Zendesk tickets by adding rows to a Smartsheet sheet instantly
- Update tickets in Zendesk when rows are updated in Smartsheet
- Add new Zendesk tickets to Smartsheet as rows
- Create tickets in Zendesk from updated rows in Smartsheet
- Add updated tickets from Zendesk to Smartsheet as new rows
- Automatically add rows to Smartsheet when new users are created in Zendesk
- Add new rows to Smartsheet each time new tags are added to tickets in Zendesk
- Update rows in Smartsheet when tickets in Zendesk view are updated









