Smartsheet + Zendesk integrations
Update tickets in Zendesk when rows are updated in Smartsheet
Keep your customer support in sync with your project management by linking Smartsheet to Zendesk through this workflow. Now, whenever there's an update to a row in Smartsheet, a corresponding ticket gets updated in Zendesk. This smooth, automatic workflow ensures that all relevant changes recorded in Smartsheet are immediately reflected in your Zendesk support tickets, keeping your service team up-to-date with the latest developments.
- When this happens...Updated RowTriggers when cells in a row are updated or created (based on your settings).
- automatically do this!Update TicketUpdate an existing ticket status or add comments.
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More things you can do with Smartsheet and Zendesk
Discover other triggers and actions you can use with Smartsheet and Zendesk
- Get Reports
[PRIVATE] Generates report list for dropdown.
Try ItTriggerPolling - Choose a SheetRequired
Try ItTriggerPolling- Select a ReportRequired
Try ItTriggerPolling- Workspace NameRequired
ActionWrite
- Choose a SheetRequired
Try ItTriggerPolling- Choose a SheetRequired
Try ItTriggerPolling- Updated Row
Triggers when cells in a row are updated or created (based on your settings).
Try ItTriggerInstant - SheetRequired
- RowRequired
- File AttachmentRequired
ActionWrite
Related categories
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Related categories
Related Zap Templates
- Update rows in Smartsheet for updated tickets in Zendesk
- Create Zendesk tickets from new Smartsheet rows
- Add new Zendesk tickets to Smartsheet as rows for seamless tracking
- Update rows in Smartsheet and add comments to tickets in Zendesk
- Manage new Zendesk tickets by adding rows to a Smartsheet sheet instantly
- Create tickets in Zendesk from new rows in Smartsheet
- Add new Zendesk tickets to Smartsheet as rows
- Create tickets in Zendesk from updated rows in Smartsheet
- Add updated tickets from Zendesk to Smartsheet as new rows
- Automatically add rows to Smartsheet when new users are created in Zendesk
- Add new rows to Smartsheet each time new tags are added to tickets in Zendesk
- Update rows in Smartsheet when tickets in Zendesk view are updated









