Smartsheet + Zendesk integrations
Create Zendesk tickets from new Smartsheet rows
Efficiently manage support requests by connecting Smartsheet and Zendesk with this workflow. Every time a new row is added in Smartsheet, a ticket will be created in Zendesk, ensuring prompt follow-up and resolution for your customer queries. Stay organized and improve your customer support process with this powerful automation.
- When this happens...New RowTriggers when a new row is added.
- automatically do this!Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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More things you can do with Smartsheet and Zendesk
Discover other triggers and actions you can use with Smartsheet and Zendesk
- Get Reports
[PRIVATE] Generates report list for dropdown.
Try ItTriggerPolling - Choose a SheetRequired
Try ItTriggerPolling- Select a ReportRequired
Try ItTriggerPolling- Workspace NameRequired
ActionWrite
- Choose a SheetRequired
Try ItTriggerPolling- Choose a SheetRequired
Try ItTriggerPolling- Updated Row
Triggers when cells in a row are updated or created (based on your settings).
Try ItTriggerInstant - SheetRequired
- RowRequired
- File AttachmentRequired
ActionWrite
Related categories
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Related categories
Related Zap Templates
- Update rows in Smartsheet for updated tickets in Zendesk
- Add new Zendesk tickets to Smartsheet as rows for seamless tracking
- Update rows in Smartsheet and add comments to tickets in Zendesk
- Manage new Zendesk tickets by adding rows to a Smartsheet sheet instantly
- Update tickets in Zendesk when rows are updated in Smartsheet
- Create tickets in Zendesk from new rows in Smartsheet
- Add new Zendesk tickets to Smartsheet as rows
- Create tickets in Zendesk from updated rows in Smartsheet
- Add updated tickets from Zendesk to Smartsheet as new rows
- Automatically add rows to Smartsheet when new users are created in Zendesk
- Add new rows to Smartsheet each time new tags are added to tickets in Zendesk
- Update rows in Smartsheet when tickets in Zendesk view are updated









