Google Sheets + Kayako Integrations

How to connect Google Sheets + Kayako

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Popular Google Sheets + Kayako workflows

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Add new Kayako conversations to Google Sheets as rows
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Kayako + Google Sheets
More details
When this happens
Step 1: New Conversation
Then do this
Step 2: Create Spreadsheet Row
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Add new Kayako conversations to Google Sheets as rows
Add new Kayako conversations to Google Sheets as rows
Kayako + Google Sheets
Add new Google Sheets rows to Kayako as conversations with private notes
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Google Sheets + Kayako
More details
When this happens
Step 1: New Spreadsheet Row
Then do this
Step 2: Create Conversation With a Private Note
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Add new Google Sheets rows to Kayako as conversations with private notes
Add new Google Sheets rows to Kayako as conversations with private notes
Google Sheets + Kayako

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Supported triggers and actions

What does this mean?

New Spreadsheet Row (Team Drive)
Triggered when a new row is added to the bottom of a spreadsheet - works best with Team Drives.
Trigger
Scheduled
New Spreadsheet Row
Triggered when a new row is added to the bottom of a spreadsheet.
Trigger
Instant
New Spreadsheet
Triggered when you create a new spreadsheet.
Trigger
Scheduled
New or Updated Spreadsheet Row (Team Drive)
Triggered when a new row is added or modified in a spreadsheet - works best with Team Drives.
Trigger
Scheduled
New or Updated Spreadsheet Row
Triggered when a new row is added or modified in a spreadsheet.
Trigger
Instant

New Worksheet
Triggered when you create a new worksheet in a spreadsheet.
Trigger
Scheduled
Create Spreadsheet Column
Create a new column in a specific spreadsheet.
Action
Write

Create Spreadsheet Row
Create a new row in a specific spreadsheet.
Action
Write

Google Sheets
Create one or more new rows in a specific spreadsheet (with line item support).
Scheduled
Action
Google Sheets
Create a new worksheet by copying an existing worksheet.
Scheduled
Action
Google Sheets
Create a blank spreadsheet or duplicate an existing spreadsheet. Optionally, provide headers.
Scheduled
Action
Google Sheets
Create a blank worksheet with a title. Optionally, provide headers.
Scheduled
Action
Google Sheets
Deletes the content of a row in a specific spreadsheet. Deleted rows will appear as blank rows in your spreadsheet. Please use with caution.
Scheduled
Action
Google Sheets
Format a row in a specific spreadsheet.
Scheduled
Action
Google Sheets
Update a row in a specific spreadsheet.
Scheduled
Action
Google Sheets
Update one or more new rows in a specific spreadsheet (with line item support).
Scheduled
Action
Google Sheets
Finds many matched rows (500 max.) by a column and value.
Scheduled
Action
Google Sheets
Finds a worksheet by title.
Scheduled
Action
Google Sheets
Returns many rows (500 max.) as a single JSON value and flat rows (line items).
Scheduled
Action
Google Sheets
Finds a row by a column and value. Returns the entire row if one is found.
Scheduled
Action
Google Sheets
Finds or creates a specific find worksheet.
Scheduled
Action
Google Sheets
Finds or creates a specific lookup row.
Scheduled
Action
Kayako
Triggers whenever a new conversation is created.
Instant
Trigger
Kayako
Triggers when a new organization is created.
Instant
Trigger
Kayako
Triggers when a new user account is created.
Instant
Trigger
Kayako
Triggers whenever a reply is received on a conversation (also triggered on the first post).
Instant
Trigger
Kayako
Triggers when a tag is added to a conversation.
Instant
Trigger
Kayako
Triggers when a tag is added to an organization in Kayako.
Instant
Trigger
Kayako
Triggers when a tag is added to a user.
Instant
Trigger
Kayako
Adds a private note to an existing conversation.
Scheduled
Action
Kayako
Adds tags to an existing conversation.
Scheduled
Action
Kayako
Adds tags to an existing organization.
Scheduled
Action
Kayako
Adds tags to an existing user.
Scheduled
Action
Kayako
Creates a conversation with the first post as a email.
Scheduled
Action
Kayako
Creates a new conversation with the first post as a private note.
Scheduled
Action
Kayako
Creates a new event, which will show on the user's timeline.
Scheduled
Action
Kayako
Creates a new organization.
Scheduled
Action
Kayako
Creates a new user account and profile.
Scheduled
Action
Kayako
Updates an existing conversation.
Scheduled
Action
Kayako
Updates an existing organization.
Scheduled
Action
Kayako
Updates an existing user.
Scheduled
Action
Kayako
Finds an existing agent user.
Scheduled
Action
Kayako
Finds an existing conversation.
Scheduled
Action
Kayako
Finds an existing organization.
Scheduled
Action
Kayako
Find an existing user.
Scheduled
Action
Kayako
Find or Create a Conversation
Scheduled
Action
Kayako
Find or Create Organization
Scheduled
Action
Kayako
Find or Create a User
Scheduled
Action

How Google Sheets + Kayako Integrations Work

Step 1: Authenticate Google Sheets and Kayako.
30 seconds
Step 2: Pick one of the apps as a trigger, which will kick off your automation.
15 seconds
Step 3: Choose a resulting action from the other app.
15 seconds
Step 4: Select the data you want to send from one app to the other.
2 minutes
That’s it! More time to work on other things.