How will you use your Internet superpowers?

These case studies highlight effective ways entrepreneurs, marketers, managers, designers, salespeople and everyone in between use Zapier to make work easier.


Agency

Running a music marketing agency takes a personal touch. Zapier automated away enough of the tiny tasks to let the Dotted Music team have time to personalize their communications more than ever.

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If Single Grain followed up with leads in less than 5 minutes, they closed twice as many. But getting leads from their form software to a sales person was a challenge. That's when Zapier came along.

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Thoughtbot, a process driven design and development agency in Boston, digs deep and shares 3 tips and tricks for keeping their agency moving fast.

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YOU?

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Customer Support

Scaling an ecommerce business fast comes with challenges. Kickstarter success Hickies, a new kind of shoelace, relies on Zapier to keep things in order and give their customers first-class service.

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The hand off of customer support tickets from support teams to developers isn't easy. Tickets often get dropped and customers wind up frustrated. A simple process employed by LeanKit has yielded a seamless handoff and happy customers.

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Dodd Caldwell, co-founder of startup MoonClerk, says he was "dropping the ball" on following up with customers whose payments failed in Stripe. He added automation to the once manual process and reduced churn by 25%.

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With clubs like the "12th MAN," it's evident the Seattle Seahawks care about their fans. But would you have guessed that feedback submitted online makes it to the management's inbox daily? It does, thanks to process automated by Zapier.

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Thoughtbot, a process driven design and development agency in Boston, digs deep and shares 3 tips and tricks for keeping their agency moving fast.

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YOU?

Do you have a success story about using Zapier?

Share your story

Ecommerce

Scaling an ecommerce business fast comes with challenges. Kickstarter success Hickies, a new kind of shoelace, relies on Zapier to keep things in order and give their customers first-class service.

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Paul Jarvis, best selling author and web designer, shows authors how to write and sell their book with out-of-the-box software that anyone can use.

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Small business owner Colette Palamar needed an automation tool that would help run her online store selling baby bonnets. She found the solution in Zapier, saving her 10 hours weekly.

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YOU?

Do you have a success story about using Zapier?

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Event Management

Popular author and startup advisor Nir Eyal used to spend hours exporting emails from spreadsheets into MailChimp until he found a simple solution. Now he spends those hours writing and teaching.

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YOU?

Do you have a success story about using Zapier?

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Finance

Dodd Caldwell, co-founder of startup MoonClerk, says he was "dropping the ball" on following up with customers whose payments failed in Stripe. He added automation to the once manual process and reduced churn by 25%.

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YOU?

Do you have a success story about using Zapier?

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Marketing

Running a music marketing agency takes a personal touch. Zapier automated away enough of the tiny tasks to let the Dotted Music team have time to personalize their communications more than ever.

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How did KISSmetrics increase webinar sign-up rates by 1,000 percent? It wasn't a clever marketing email or social media campaign, it was the way in which they made the most of the apps they used.

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Meldium co-founder Boris Jabes no longer spends hours searching for news coverage of his industry. Instead, he uses Zapier to funnel valuable industry news right into HipChat.

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Popular author and startup advisor Nir Eyal used to spend hours exporting emails from spreadsheets into MailChimp until he found a simple solution. Now he spends those hours writing and teaching.

Learn more

Paul Jarvis, best selling author and web designer, shows authors how to write and sell their book with out-of-the-box software that anyone can use.

Learn more

Sending thank you emails when your customers fill out surveys is a simple yet highly effective way to generate good will. Perfect Coffee uses this setup to make their customers happier.

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Ophelie Lechat of SitePoint used Zapier to unify and manage content from a global editorial team, increasing site traffic from social media by 30 percent.

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Thoughtbot, a process driven design and development agency in Boston, digs deep and shares 3 tips and tricks for keeping their agency moving fast.

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How Startup Weekend Empowers Everyone to Tweet Without Accidental Tweets

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YOU?

Do you have a success story about using Zapier?

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Operations

Great Black Speakers solopreneur Lawrence Watkins reveals how he hooks up five apps to create a seamless process. The best part: it saves him nearly $20,000 annually.

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When managing a few hundred applicants, a Google Docs spreadsheet can suffice. But raise that number over 1,000 and a mess is in store. Here's how a top startup accelerator adjusted.

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The hand off of customer support tickets from support teams to developers isn't easy. Tickets often get dropped and customers wind up frustrated. A simple process employed by LeanKit has yielded a seamless handoff and happy customers.

Learn more

With clubs like the "12th MAN," it's evident the Seattle Seahawks care about their fans. But would you have guessed that feedback submitted online makes it to the management's inbox daily? It does, thanks to process automated by Zapier.

Learn more

Project Management

John Learn needed a hub that kept all of his business information in one place. No one app perfectly fit the bill, until he connected everything with Zapier. Here's how.

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YOU?

Do you have a success story about using Zapier?

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Sales

First an appearance on Lifehacker then on the ABC evening news. Major sign-up days were awesome and crazy at the same time for consumer savings company BillCutterz. Fortunately, Zapier was there to help.

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Early stage startups have a tough time finding a CRM that works perfectly for them. Here's how Brandfolder hacked together a CRM and to stay on top of customers—all without tedious data entry.

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Discarding personal emails in your new leads folder is easy to do—without a company URL, it's hard to identify the lead as a potential client. One startup, however, came up with a clever solution.

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When selling to sales people, says Glider's Michael Brondello, "there's no room for error." Find out how Brondello and his co-workers at Glider reduced error while drastically speeding up their process.

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As a spin-off of an inbound marketing firm, GuavaBox knows how to pull in online leads. But getting those leads to their sales team quickly, that was another story. Then they discovered Zapier.

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Josh Johnson, vice president of Influence & Co., saves over 40 hours of work each month by integrating an app better designed to manage sales leads than his marketing automation tool.

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If Single Grain followed up with leads in less than 5 minutes, they closed twice as many. But getting leads from their form software to a sales person was a challenge. That's when Zapier came along.

Learn more

Thoughtbot, a process driven design and development agency in Boston, digs deep and shares 3 tips and tricks for keeping their agency moving fast.

Learn more

Small Business

Great Black Speakers solopreneur Lawrence Watkins reveals how he hooks up five apps to create a seamless process. The best part: it saves him nearly $20,000 annually.

Learn more

John Learn needed a hub that kept all of his business information in one place. No one app perfectly fit the bill, until he connected everything with Zapier. Here's how.

Learn more

Small business owner Colette Palamar needed an automation tool that would help run her online store selling baby bonnets. She found the solution in Zapier, saving her 10 hours weekly.

Learn more
YOU?

Do you have a success story about using Zapier?

Share your story

Social Media

Ophelie Lechat of SitePoint used Zapier to unify and manage content from a global editorial team, increasing site traffic from social media by 30 percent.

Learn more

Thoughtbot, a process driven design and development agency in Boston, digs deep and shares 3 tips and tricks for keeping their agency moving fast.

Learn more

How Startup Weekend Empowers Everyone to Tweet Without Accidental Tweets

Learn more
YOU?

Do you have a success story about using Zapier?

Share your story

Startup

First an appearance on Lifehacker then on the ABC evening news. Major sign-up days were awesome and crazy at the same time for consumer savings company BillCutterz. Fortunately, Zapier was there to help.

Learn more

Early stage startups have a tough time finding a CRM that works perfectly for them. Here's how Brandfolder hacked together a CRM and to stay on top of customers—all without tedious data entry.

Learn more

Scaling an ecommerce business fast comes with challenges. Kickstarter success Hickies, a new kind of shoelace, relies on Zapier to keep things in order and give their customers first-class service.

Learn more

When managing a few hundred applicants, a Google Docs spreadsheet can suffice. But raise that number over 1,000 and a mess is in store. Here's how a top startup accelerator adjusted.

Learn more

With Christmas just three months away, a question came to Dorian Collier: Why isn't there a Santa video chat app? So he built it, going from nothing to App Store in just weeks. His secret sauce: Zapier.

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Meldium co-founder Boris Jabes no longer spends hours searching for news coverage of his industry. Instead, he uses Zapier to funnel valuable industry news right into HipChat.

Learn more

Dodd Caldwell, co-founder of startup MoonClerk, says he was "dropping the ball" on following up with customers whose payments failed in Stripe. He added automation to the once manual process and reduced churn by 25%.

Learn more

Thoughtbot, a process driven design and development agency in Boston, digs deep and shares 3 tips and tricks for keeping their agency moving fast.

Learn more