Microsoft Outlook + Zendesk

Create tickets in Zendesk from new emails in Microsoft Outlook

Turn your Microsoft Outlook emails into actionable tasks in Zendesk with this streamlined workflow. This automation gets activated as soon as a new email is received in your Outlook, and instantly creates a ticket in Zendesk. It's an efficient way to ensure no email goes unnoticed and every request is addressed effectively. Enhance your team's productivity and stay on top of all customer communication with ease.

Turn your Microsoft Outlook emails into actionable tasks in Zendesk with this streamlined workflow. This automation gets activated as soon as a new email is received in your Outlook, and instantly creates a ticket in Zendesk. It's an efficient way to ensure no email goes unnoticed and every request is addressed effectively. Enhance your team's productivity and stay on top of all customer communication with ease.

  1. When this happens...
    Microsoft OutlookMicrosoft Outlook
    New Email

    Triggers when a new e-mail is received in your inbox.

    TriggerPolling
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

  • Microsoft Outlook triggers, actions, and search

    Cancelled Calendar Event

    Triggers when an event is cancelled.

    Trigger
    Instant
    Try It
    • Calendar

    Trigger
    Polling
    Try It
    • Shared Inbox

    Trigger
    Polling
    Try It
microsoft-outlook logo
microsoft-outlook logo

About Microsoft Outlook

Microsoft Outlook is a web-based suite of webmail, contacts, tasks, and calendaring services.
Learn more

Related categories

  • Calendar
  • Email
  • Microsoft

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zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

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  • Customer Support

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