Microsoft Outlook + Zendesk

Create events in Microsoft Outlook for new Zendesk tickets

Stay on top of customer support efforts by instantly turning new Zendesk tickets into Outlook events. With this automation, each time a recent ticket is created in Zendesk, an event will be added to your Microsoft Outlook calendar. Keep track of support requests effortlessly and ensure timely assistance for your clients.

Stay on top of customer support efforts by instantly turning new Zendesk tickets into Outlook events. With this automation, each time a recent ticket is created in Zendesk, an event will be added to your Microsoft Outlook calendar. Keep track of support requests effortlessly and ensure timely assistance for your clients.

  1. When this happens...
    ZendeskZendesk
    New Ticket

    Triggers when a new ticket is created. Optionally select an organization.

    TriggerScheduled
  2. automatically do this!
    Microsoft OutlookMicrosoft Outlook
    Create Event

    Create an event in the calendar of your choice.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    New User

    Triggers when a new user is created.

    Trigger
    Scheduled
    Try It
microsoft-outlook logo
microsoft-outlook logo

About Microsoft Outlook

Microsoft Outlook is a web-based suite of webmail, contacts, tasks, and calendaring services.
Learn moreHelp

Related categories

  • Calendar
  • Email
  • Microsoft

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zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn moreHelp

Related categories

  • Customer Support

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