Microsoft Outlook + Zendesk

Send an email in Microsoft Outlook for new tickets in view in Zendesk

Simplify your customer service management with this efficient workflow. When a new ticket in view emerges in Zendesk, you'll promptly send an email right from Microsoft Outlook. Enhance your productivity, respond quickly, and maintain high-quality customer support. No longer worry about manual tracking or missed responses; this automation ensures everything is timely and organized.

Simplify your customer service management with this efficient workflow. When a new ticket in view emerges in Zendesk, you'll promptly send an email right from Microsoft Outlook. Enhance your productivity, respond quickly, and maintain high-quality customer support. No longer worry about manual tracking or missed responses; this automation ensures everything is timely and organized.

  1. When this happens...
    ZendeskZendesk
    New Ticket in View

    Triggers when a new ticket is added to a view.

    TriggerScheduled
  2. automatically do this!
    Microsoft OutlookMicrosoft Outlook
    Send Email

    Send an email from your Outlook account.

    ActionWrite
Start free with email
Start free with email
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Supported triggers and actions

What does this mean?
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    New User

    Triggers when a new user is created.

    Trigger
    Scheduled
    Try It
microsoft-outlook logo
microsoft-outlook logo

About Microsoft Outlook

Microsoft Outlook is a web-based suite of webmail, contacts, tasks, and calendaring services.
Learn moreHelp

Related categories

  • Calendar
  • Email
  • Microsoft

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zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn moreHelp

Related categories

  • Customer Support

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