Microsoft Outlook + Zendesk

Update Zendesk tickets when Microsoft Outlook calendar events are updated

Keep your Zendesk tickets up to date with any changes in Microsoft Outlook calendar events with this seamless workflow. When an event is updated in your Outlook calendar, the corresponding ticket in Zendesk will be updated too, ensuring your support team has the most accurate information. Stay organized and improve communication between team members by having the latest details at their fingertips.

Keep your Zendesk tickets up to date with any changes in Microsoft Outlook calendar events with this seamless workflow. When an event is updated in your Outlook calendar, the corresponding ticket in Zendesk will be updated too, ensuring your support team has the most accurate information. Stay organized and improve communication between team members by having the latest details at their fingertips.

  1. When this happens...
    Microsoft OutlookMicrosoft Outlook
    Updated Calendar Event

    Triggers when an event is updated.

    TriggerScheduled
  2. automatically do this!
    ZendeskZendesk
    Update Ticket

    Update an existing ticket status or add comments.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Calendar

    • Time BeforeRequired

    • Time Before (Unit)Required

    Trigger
    Scheduled
    Try It
    • Parent FolderRequired

    • Child Folder

    Trigger
    Scheduled
    Try It
    • Contact Folder

    Trigger
    Scheduled
    Try It
    • Parent Folder

    • Child Folder

    • Search termsRequired

    • Note

    Trigger
    Scheduled
    Try It
microsoft-outlook logo
microsoft-outlook logo

About Microsoft Outlook

Microsoft Outlook is a web-based suite of webmail, contacts, tasks, and calendaring services.
Learn moreHelp

Related categories

  • Calendar
  • Email
  • Microsoft

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About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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