• Microsoft Outlook logoMicrosoft Outlook logo
  • Zendesk logoZendesk logo

Microsoft Outlook + Zendesk Integrations

How to connect Microsoft Outlook + Zendesk

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  • Microsoft Outlook triggers, actions, and search
    Calendar Event Start
    Triggers at a specified time before an event in your calendar starts.
    Trigger
    Scheduled
  • Microsoft Outlook triggers, actions, and search
    New Calendar Event
    Triggers when a new event is created in your calendar.
    Trigger
    Scheduled
  • Microsoft Outlook triggers, actions, and search
    New Contact
    Triggers when a new contact is added to your account
    Trigger
    Scheduled
  • Microsoft Outlook triggers, actions, and search
    New Email
    Triggers when a new e-mail is received in your inbox.
    Trigger
    Scheduled
  • Microsoft Outlook triggers, actions, and search
    Updated Calendar Event
    Triggers when an event is updated.
    Trigger
    Scheduled
  • Microsoft Outlook triggers, actions, and search
    Create Event
    Create an event in the calendar of your choice.
    Action
    Write
  • Microsoft Outlook triggers, actions, and search
    Create Contact
    Creates a new contact.
    Action
    Write
  • Microsoft Outlook triggers, actions, and search
    Create Draft Email
    Creates a draft of an email that can then be reviewed and sent out.
    Action
    Write
  • Microsoft Outlook

    Send an email from your Outlook account.

    Scheduled

    Action

  • Microsoft Outlook

    Updates a contact.

    Scheduled

    Action

  • Microsoft Outlook

    Search for a contact.

    Scheduled

    Action

  • Microsoft Outlook

    this is the description.

    Scheduled

    Action

  • Zendesk

    Triggers when a new group is created.

    Scheduled

    Trigger

  • Zendesk

    Triggers when a new organization is added to Zendesk.

    Scheduled

    Trigger

  • Zendesk

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    Scheduled

    Trigger

  • Zendesk

    Triggers when there is activity (an audit) on a specific ticket. Can only watch one ticket per Zap.

    Scheduled

    Trigger

  • Zendesk

    Triggers when a new ticket is added to a view.

    Scheduled

    Trigger

  • Zendesk

    Triggers when a new user is created.

    Scheduled

    Trigger

  • Zendesk

    Triggers when a new view is created.

    Scheduled

    Trigger

  • Zendesk

    Create a new organization.

    Scheduled

    Action

  • Zendesk

    Create a new ticket.

    Scheduled

    Action

  • Zendesk

    Attach a file to an existing ticket.

    Scheduled

    Action

  • Zendesk

    Add a comment to an existing ticket.

    Scheduled

    Action

  • Zendesk

    Add one or more tags to an existing ticket.

    Scheduled

    Action

  • Zendesk

    Update an existing organization.

    Scheduled

    Action

  • Zendesk

    Update an existing ticket status or add comments.

    Scheduled

    Action

  • Zendesk

    Update an existing user.

    Scheduled

    Action

  • Zendesk

    Create a new user.

    Scheduled

    Action

  • Zendesk

    Finds an existing agent.

    Scheduled

    Action

  • Zendesk

    Finds an existing group.

    Scheduled

    Action

  • Zendesk

    Finds an existing organization.

    Scheduled

    Action

  • Zendesk

    Finds an existing ticket.

    Scheduled

    Action

  • Zendesk

    Finds an existing user.

    Scheduled

    Action

  • Zendesk

    Finds or creates a specific organization.

    Scheduled

    Action

  • Zendesk

    Finds or creates a specific ticket.

    Scheduled

    Action

  • Zendesk

    Finds or creates a specific user.

    Scheduled

    Action

How Microsoft Outlook + Zendesk Integrations Work

  1. Step 1: Authenticate Microsoft Outlook and Zendesk.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.

Microsoft Outlook Tutorials

microsoft-outlook logo
microsoft-outlook logo

About Microsoft Outlook

Microsoft Outlook is a web-based suite of webmail, contacts, tasks, and calendaring services.
Learn more

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zendesk logo
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About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

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