Microsoft Outlook + Zendesk

Create contacts in Microsoft Outlook for new Zendesk tickets

Stay on top of your customer support game by effortlessly adding new contacts in Microsoft Outlook whenever a recent ticket is created in Zendesk. This automation workflow connects your Zendesk and Microsoft Outlook apps, ensuring that you never miss a chance to nurture your client relationships. Streamline your support process and keep your contact list up-to-date with this easy-to-implement workflow.

Stay on top of your customer support game by effortlessly adding new contacts in Microsoft Outlook whenever a recent ticket is created in Zendesk. This automation workflow connects your Zendesk and Microsoft Outlook apps, ensuring that you never miss a chance to nurture your client relationships. Streamline your support process and keep your contact list up-to-date with this easy-to-implement workflow.

  1. When this happens...
    ZendeskZendesk
    New Ticket in View

    Triggers when a new ticket is added to a view.

    TriggerScheduled
  2. automatically do this!
    Microsoft OutlookMicrosoft Outlook
    Create Contact

    Creates a new contact.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    New User

    Triggers when a new user is created.

    Trigger
    Scheduled
    Try It
microsoft-outlook logo
microsoft-outlook logo

About Microsoft Outlook

Microsoft Outlook is a web-based suite of webmail, contacts, tasks, and calendaring services.
Learn moreHelp

Related categories

  • Calendar
  • Email
  • Microsoft

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zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn moreHelp

Related categories

  • Customer Support

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