Microsoft Outlook + Zendesk
Create draft emails in Microsoft Outlook for new Zendesk tickets
Stay on top of customer support by instantly turning new Zendesk tickets into draft emails in Microsoft Outlook. With this workflow, whenever a recent ticket is created in Zendesk, a corresponding draft email is generated in Outlook, allowing your team to efficiently address customer concerns and respond promptly. Save time, improve communication, and streamline your support process with this powerful automation.
Stay on top of customer support by instantly turning new Zendesk tickets into draft emails in Microsoft Outlook. With this workflow, whenever a recent ticket is created in Zendesk, a corresponding draft email is generated in Outlook, allowing your team to efficiently address customer concerns and respond promptly. Save time, improve communication, and streamline your support process with this powerful automation.
- When this happens...Recent Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
- automatically do this!Create Draft Email
Creates a draft of an email that can then be reviewed and sent out.
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