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Microsoft Outlook + Zendesk

Microsoft Outlook + Zendesk

Microsoft Outlook + Zendesk integrations

Update Zendesk tickets when new Microsoft Outlook calendar events are created

Stay on top of your customer support tasks by connecting Microsoft Outlook to Zendesk with this workflow. Whenever a new event is scheduled in your Outlook calendar, this automation updates a ticket in Zendesk with the relevant event details. By linking your calendar and support platform, you'll ensure that critical meetings and updates are reflected in your support tickets, streamlining your customer service process.

  1. When this happens...
    New Calendar Event
    New Calendar Event
    New Calendar EventTriggers when a new event is created in your calendar.
  2. automatically do this!
    Update Ticket
    Update Ticket
    Update TicketUpdate an existing ticket status or add comments.
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More things you can do with Microsoft Outlook and Zendesk

Discover other triggers and actions you can use with Microsoft Outlook and Zendesk

    • Calendar
    • Time Before
      Required
    • Time Before (Unit)
      Required
    Trigger
    Polling
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    • Shared Inbox
    • Parent Folder
    • Child Folder
    Trigger
    Polling
    Try It
    • Contact Folder
    Trigger
    Polling
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    • Parent Folder
    • Child Folder
    • Search terms
      Required
    • Note
    Trigger
    Polling
    Try It
  • Microsoft Outlook triggers, actions, and search
    Cancelled Calendar Event

    Triggers when an event is cancelled.

    Trigger
    Instant
    Try It
    • Calendar
    Trigger
    Polling
    Try It
    • Parent Folder
    • Child Folder
    Trigger
    Polling
    Try It
    • Shared Mailbox
      Required
    • Parent Folder
    • Child Folder
    Trigger
    Polling
    Try It
microsoft-outlook logo
About Microsoft Outlook
Microsoft Outlook is a web-based suite of webmail, contacts, tasks, and calendaring services.
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