Microsoft Outlook + Zendesk
Update Zendesk tickets when new Microsoft Outlook calendar events are created
Stay on top of your customer support tasks by connecting Microsoft Outlook to Zendesk with this workflow. Whenever a new event is scheduled in your Outlook calendar, this automation updates a ticket in Zendesk with the relevant event details. By linking your calendar and support platform, you'll ensure that critical meetings and updates are reflected in your support tickets, streamlining your customer service process.
Stay on top of your customer support tasks by connecting Microsoft Outlook to Zendesk with this workflow. Whenever a new event is scheduled in your Outlook calendar, this automation updates a ticket in Zendesk with the relevant event details. By linking your calendar and support platform, you'll ensure that critical meetings and updates are reflected in your support tickets, streamlining your customer service process.
- When this happens...New Calendar Event
Triggers when a new event is created in your calendar.
- automatically do this!Update Ticket
Update an existing ticket status or add comments.
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