Freshdesk + Microsoft Outlook

Create Freshdesk tickets from new Microsoft Outlook calendar events

Streamline your workflow by connecting your Microsoft Outlook calendar to Freshdesk. With this automation, every time a new event starts in your Outlook calendar, a corresponding ticket is created in Freshdesk. This ensures that none of your important calendar events get missed and that every event gets the necessary attention it deserves on your support platform.

Streamline your workflow by connecting your Microsoft Outlook calendar to Freshdesk. With this automation, every time a new event starts in your Outlook calendar, a corresponding ticket is created in Freshdesk. This ensures that none of your important calendar events get missed and that every event gets the necessary attention it deserves on your support platform.

  1. When this happens...
    Microsoft OutlookMicrosoft Outlook
    Calendar Event Start

    Triggers at a specified time before an event in your calendar starts.

    TriggerScheduled
  2. automatically do this!
    FreshdeskFreshdesk
    Create Ticket

    Create a ticket in Freshdesk for your domain.

    ActionWrite
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Supported triggers and actions

    • Calendar

    • Time BeforeRequired

    • Time Before (Unit)Required

    Trigger
    Scheduled
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    • Parent FolderRequired

    • Child Folder

    Trigger
    Scheduled
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    • Contact Folder

    Trigger
    Scheduled
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    • Parent Folder

    • Child Folder

    • Search termsRequired

    • Note

    Trigger
    Scheduled
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