Freshdesk + Microsoft Outlook
Update Freshdesk tickets and create related events in Microsoft Outlook
Ensure seamless coordination between your customer service and scheduling with this workflow. Whenever a ticket in Freshdesk gets updated, an event is immediately generated in your Microsoft Outlook calendar. This process facilitates the efficient tracking of all ticket updates without manual input, making team communication and time management smoother and easier.
Ensure seamless coordination between your customer service and scheduling with this workflow. Whenever a ticket in Freshdesk gets updated, an event is immediately generated in your Microsoft Outlook calendar. This process facilitates the efficient tracking of all ticket updates without manual input, making team communication and time management smoother and easier.
- When this happens...Update Ticket
Triggers when a Ticket is updated.
- automatically do this!Create Event
Create an event in the calendar of your choice.
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