Freshdesk + Microsoft Outlook
Create events in Microsoft Outlook for new tickets in Freshdesk
Streamline your customer service process with this handy automation that links Freshdesk and Microsoft Outlook. The workflow activates when a new ticket is created in Freshdesk, prompting an event creation in your Outlook calendar. This ensures every support ticket is swiftly followed up with a dedicated calendar event in your schedule, helping you stay organized and responsive to customer queries.
Streamline your customer service process with this handy automation that links Freshdesk and Microsoft Outlook. The workflow activates when a new ticket is created in Freshdesk, prompting an event creation in your Outlook calendar. This ensures every support ticket is swiftly followed up with a dedicated calendar event in your schedule, helping you stay organized and responsive to customer queries.
- When this happens...New Ticket
Triggers when there is a new ticket is created in Freshdesk.
- automatically do this!Create Event
Create an event in the calendar of your choice.
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