Integrate Azure DevOps with Microsoft Dynamics 365 CRM to automate your work
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Frequently Asked Questions about Azure DevOps + Microsoft Dynamics 365 CRM integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Azure DevOps and Microsoft Dynamics 365 CRM
How do I start integrating Azure DevOps with Microsoft Dynamics 365 CRM?
We provide a user-friendly interface where you can select Azure DevOps and Microsoft Dynamics 365 CRM from our app directory. Both need to be authenticated within our platform. From there, you can set up triggers such as 'New Work Item' in Azure DevOps that lead to actions like 'Create a New Record' in Dynamics 365 CRM.
What triggers are available for Azure DevOps?
Our system allows triggers like 'New Work Item', 'Work Item Updated', and 'Build Completed'. These events in Azure DevOps can initiate subsequent actions within Dynamics 365 CRM, like updating records or sending notifications.
Can I update a Dynamics 365 CRM record when an Azure DevOps work item is updated?
Yes, you can. Once a work item is updated in Azure DevOps, you can set it as a trigger to perform an action such as updating the corresponding record in Dynamics 365 CRM automatically.
Is it possible to create new work items in Azure DevOps based on activities in Dynamics 365 CRM?
Certainly. For instance, when a new opportunity is created or an existing one is updated in Dynamics 365 CRM, we can trigger the creation of a new work item in Azure DevOps with all necessary details included.
What kind of data mapping is required between the two platforms?
During integration setup, you'll need to define data fields that map between Azure DevOps and Dynamics 365 CRM. This allows data from triggers to populate correctly into actions and ensures seamless communication between the two systems.
How can I automate notifications from Dynamics 365 CRM based on changes in Azure DevOps?
By setting up triggers for specific changes like the completion of work items or projects in Azure DevOps, you can automate sending notifications via email or directly within Dynamics 365 CRM alerts and reminders features.
Are there any specific permissions required for integrating these two platforms?
Yes, both your accounts on Azure DevOps and Microsoft Dynamics 365 CRM must have sufficient permissions to access necessary modules and perform read/write actions as needed for integration tasks.
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Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.