Azure DevOps + Freshdesk Integrations
How to connect Azure DevOps + Freshdesk
Zapier lets you send info between Azure DevOps and Freshdesk automatically—no code required.
Popular Azure DevOps + Freshdesk workflows
Create Azure DevOps work items for new Freshdesk tickets
Create Azure DevOps work items for new Freshdesk tickets
Connect your apps and automate workflows
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Completed BuildTriggers when a build completes.Trigger- Code Check-In (TFVC)Triggers when code is checked into Team Foundation version control.Trigger
- Code Push (Git)Triggers when code is committed and pushed to a Git repository on Visual Studio Team Services.Trigger
- New Work Item CommentTriggers when a work item is commented on.Trigger
- New Work ItemTriggers when a work item is created.Trigger
- Update Work ItemTriggers when a work item is updated.Trigger
- Trigger BuildQueues a new build.Action
- Create Work ItemCreate a new work item.Action
- Azure DevOps
Add a link to a work item.
Scheduled
Action
- Freshdesk
Triggers when there is a new ticket is created in Freshdesk.
Instant
Trigger
- Freshdesk
Triggers when a new customer is created.
Instant
Trigger
- Freshdesk
Triggers when a Note is added to a Ticket.
Instant
Trigger
- Freshdesk
Triggers when a Ticket is updated.
Instant
Trigger
- Freshdesk
Triggers when a user is updated.
Instant
Trigger
- Freshdesk
Add Private or Public notes to a Freshdesk Support Ticket.
Scheduled
Action
- Freshdesk
Allows you to create a Company entry in Freshdesk.
Scheduled
Action
- Freshdesk
Creates a Forum under a Category.
Scheduled
Action
- Freshdesk
Creates a Forum Category.
Scheduled
Action
- Freshdesk
Create a new Forum Topic on Freshdesk Forums.
Scheduled
Action
- Freshdesk
Create a ticket in Freshdesk for your domain.
Scheduled
Action
- Freshdesk
Allows you to create a User/Customer in Freshdesk for your support domain.
Scheduled
Action
- Freshdesk
Finds an existing customer or a potential customer that has raised a ticket.
Scheduled
Action
- Freshdesk
Find a ticket by ID.
Scheduled
Action
How Azure DevOps + Freshdesk Integrations Work
- Step 1: Authenticate Azure DevOps and Freshdesk.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.
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