How to connect Autotask + Slack + Webhooks by Zapier
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Do even more with Autotask + Slack + Webhooks by Zapier
With Zapier, you can do more than just connect your apps - you can automate entire processes from beginning to end! Check out the following list of triggers and actions you can use with Autotask, Slack, and Webhooks by Zapier. And don’t forget that you can add more apps and actions to create complex workflows.
 - New Invoice- Triggers when a new invoice is found. Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
 - New Task- Triggers when a new Task is found. Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
 - New Time Entry- Triggers when a new time entry is found. Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- Company 
- Assigned To Resource 
 Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
 - Updated Contact- Triggers when a contact is updated. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 - Updated Service Call- Triggers when an existing service call is updated (not when created). Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
 - Create Company- Creates a company. ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- CompanyRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
 - Create Ticket Note- Creates a ticket note. ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Article CategoryRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- OpportunityRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- ProjectRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- CompanyRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- OpportunityRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- TaskRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Stop on errorRequired 
- HTTP MethodRequired 
- URLRequired 
- Query string parameters 
- Additional request headers 
- Body 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Contract ID 
- Company Name 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- ID 
- First Name 
- Last Name 
- Email Address 
- Company 
- Country 
- Fax Number 
- Phone Number 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Quote Name 
- Quote ID 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Country IDRequired 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Resource IDRequired 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Trigger for Bot Messages? 
- Optimized data 
 Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- ChannelRequired 
- Trigger for Bot Messages? 
- Optimized data 
 Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- Channel 
- User Name 
- Shared 
 Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- Search QueryRequired 
- Optimized data 
 Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- Conversation ID 
- Reaction 
- Member ID 
- Message Author ID 
 Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- Zap Identifier 
- Access type 
 Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 - New User- Triggers when a new Slack user is created / first joins your org. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- Conversation IDRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- ChannelRequired 
- UsersRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Allowed Delete Copy 
- Conversation IDRequired 
- Message TS (ID)Required 
- Posted By 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Allowed Edit Copy 
- Conversation IDRequired 
- Message TS (ID)Required 
- Posted By 
- Content Type 
- Reply Broadcast 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- ChannelRequired 
- Add Zapier app to channel automatically? 
- Message TextRequired 
- Send as a bot? 
- Bot Name 
- Bot Icon 
- Include a link to this Zap? 
- Attach Image by URL 
- Auto-Expand Links? 
- Link Usernames and Channel Names? 
- Schedule At 
- Zap Id 
- File 
- Thread 
- Send Channel Message? 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- ChannelRequired 
- TopicRequired 
- Topic set by 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Status Text 
- Status Emoji 
- Expiration Time 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
 - Remove User from Channel- This action removes a specified user from a specified channel in Slack. ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
 - Edit Message- This action updates a specific message sent by the same Authenticated user on Slack. You need to provide the Channel ID, the Timestamp of the message to be edited, and the new text for the message. ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
 - Find Public Channel- This action will find a public channel in Slack using either the channel's ID or name. ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
 - Delete Message- This action deletes an existing message in a specific channel on Slack. You need to provide the channel ID and the message timestamp as inputs. ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Conversation IDRequired 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Conversation IDRequired 
- Message ID (ts)Required 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Search QueryRequired 
- Sort By 
- Sort Direction 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- IDRequired 
- Return Raw Results? 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- UsernameRequired 
- Return Raw Results? 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- MethodRequired 
- URLRequired 
- Data Pass-Through? 
- Data 
- Unflatten 
- Basic Auth 
- Headers 
- Return Raw Response 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- URLRequired 
- Payload Type 
- Data 
- Wrap Request In Array 
- File 
- Unflatten 
- Basic Auth 
- Headers 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Company 
- Assigned To Resource ID 
 Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
 - New Contact- Triggers when a new contact is found. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 - New Project- Triggers when a new Project is found. Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
 - New Service Call- Triggers when a new service call is created. Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
 - Updated Quote- Triggers when a quote is updated. Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
 - Create Company To-Do- Creates a new Company To-Do. ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- CompanyRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- NameRequired 
- Submitter IDRequired 
- Organizational Level Association ID 
- reimbursement Currency Cash Advance Amount 
- Reimbursement Currency ID 
- The week ending date (YYYY-MM-DD)Required 
- Status 
- Submit 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- CompanyRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- QuoteRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
 - Create Time Entry- Creates a Time Entry. ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- ContactRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- QuoteRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- TicketRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Account ID 
- Account Name 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Company Name 
- Company ID 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Opportunity Title 
- Opportunity ID 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Ticket ID 
- Ticket Number 
- Title 
- Ticket Type 
- Created By 
- Assigned To 
- Completed By 
- Company 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Currency IDRequired 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Company Name 
- Company ID 
 ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
 - New Channel- Triggers when a new #channel is created. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- Username 
- Highlight Word 
- Trigger for Bot Messages? 
- Only Public Channels? 
 Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- ChannelRequired 
- Trigger for Bot Messages? 
 Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 - New Saved Message- Triggers when you save a message. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- TextRequired 
- Remind when?Required 
- Remind who? 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Conversation IDRequired 
- Scheduled AsRequired 
- Scheduled Message IDRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- ChannelRequired 
- Add Zapier app to channel automatically? 
- Message TextRequired 
- Send as a bot? 
- Bot Name 
- Bot Icon 
- Include a link to this Zap? 
- Attach Image by URL 
- Auto-Expand Links? 
- Link Usernames and Channel Names? 
- Schedule At 
- File 
- Thread 
- Send Channel Message? 
- Zap Id 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Send Multi Message 
- Message TextRequired 
- Send as a bot? 
- Include a link to this Zap? 
- Attach Image by URL 
- Auto-Expand Links? 
- Link Usernames and Channel Names? 
- Schedule At 
- Zap Id 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Channel NameRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Status Copy 
- Approval request messageRequired 
- Send message asRequired 
- Approval typeRequired 
- Zap Id 
- Include a link to this Zap? 
- Approve button URL 
- Approve button label 
- Add decline button 
- Add details button 
- Require confirmation 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- First Name 
- Last Name 
- Title 
- Email 
- Display Name 
- User 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Stop on errorRequired 
- HTTP MethodRequired 
- URLRequired 
- Query string parameters 
- Additional request headers 
- Body 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
 - Get Message by Timestamp- This action retrieves a specific message from a conversation history in Slack using the message's timestamp. ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
 - Retrieve Thread Messages- This action retrieves all the messages sent to a specific thread in a selected channel. ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
 - Create Private Channel- This action creates a private channel in Slack. ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Conversation IDRequired 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Conversation IDRequired 
- Message ID (ts)Required 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Conversation IDRequired 
- Message TS (ID)Required 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- EmailRequired 
- Return Raw Results? 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Full NameRequired 
- Return Raw Results? 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
 - Catch Raw Hook- Triggers when a POST, PUT, or GET request is made to a Zapier URL. Gives the request body unparsed (max 2 MB) and also includes headers. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- URLRequired 
- Key 
- Deduplication Key 
- Xpath 
- Basic Auth 
- Headers 
 Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- URLRequired 
- Query String Params 
- Send As JSON 
- JSON key 
- Unflatten 
- Basic Auth 
- Headers 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- URLRequired 
- Payload Type 
- Data 
- Wrap Request In Array 
- File 
- Unflatten 
- Basic Auth 
- Headers 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
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How Autotask + Slack + Webhooks by Zapier Integrations Work
- Step 1: Authenticate Autotask, Slack, and Webhooks by Zapier.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.




















