Twilio + Freshdesk Integrations
In a matter of minutes and without a single line of code, Zapier allows you to connect Twilio and Freshdesk, with as many as 45 possible integrations. Are you ready to find your productivity superpowers?
Get Twilio SMS for new Freshdesk tickets
Do teammates need notifications for new Freshdesk tickets? This Freshdesk-Twilio integration will keep you updated anywhere you go by sending a Twilio SMS to the number of your choice for every new ticket your receive on Freshdesk.
How It Works
- A new ticket is added to Freshdesk
- Zapier automatically sends an SMS through Twilio
What You Need
- Freshdesk account
- Twilio account
It's easy to connect Twilio + Freshdesk and requires absolutely zero coding experience—the only limit is your own imagination.
Triggered when a new recording is available on your account.
Call a number or numbers and say a message.
Triggered when a new transcription is available on your account.
Send a SMS to a number or numbers.
Triggered when a call is finished on your Twilio number.
Allows you to create a Company entry in Freshdesk.
Triggered when an SMS is sent to your Twilio number.
Create a ticket in Freshdesk for your domain.
Triggers when a new customer is created.
Allows you to create a User/Customer in Freshdesk for your support domain.
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