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In a matter of minutes and without a single line of code, Zapier
allows you to automatically send info between Twilio and Freshdesk.
Get started with workflows like: Get Twilio SMS for new Freshdesk tickets. Or check out the rest of our guided workflows. Save time with Zapier; it's free to try.
Freshdesk + Twilio
It's easy to connect Twilio + Freshdesk and requires absolutely zero coding experience—the only limit is your own imagination.
Triggered when you add a new phone number.
Triggered when a call is finished on your Twilio number.
Triggered when a new recording is available on your account.
Triggered when an SMS is sent to your Twilio number.
Triggered when a new transcription is available on your account.
Triggers when there is a new ticket is created in Freshdesk.
Triggers when a new customer is created.
Triggers when a Note is added to a Ticket.
Triggers when a Ticket is updated.
Triggers when a user is updated.
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