Create Freshdesk tickets from new Twilio recordings for seamless customer support
Effortlessly manage customer support tickets with this Twilio-Freshdesk integration. When a new recording is created in Twilio, this automation will generate a ticket in your Freshdesk account, ensuring you never miss a customer query. Stay organized and responsive, helping your support team provide top-notch service.
Effortlessly manage customer support tickets with this Twilio-Freshdesk integration. When a new recording is created in Twilio, this automation will generate a ticket in your Freshdesk account, ensuring you never miss a customer query. Stay organized and responsive, helping your support team provide top-notch service.
- When this happens...New Recording
Triggers when a new recording is available on your account.
- automatically do this!Create Ticket
Create a ticket in Freshdesk for your domain.
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New Phone Number
Triggers when you add a new phone number.
Try ItNew Recording
Triggers when a new recording is available on your account.
Try ItNew Transcription
Triggers when a new transcription is available on your account.
Try ItFrom NumberRequired
Alphanumeric Sender ID
To NumberRequired
MessageRequired
Media Url
Send Large Messages?