Freshdesk + Twilio
Create Freshdesk tickets from new Twilio recordings for seamless customer support
Effortlessly manage customer support tickets with this Twilio-Freshdesk integration. When a new recording is created in Twilio, this automation will generate a ticket in your Freshdesk account, ensuring you never miss a customer query. Stay organized and responsive, helping your support team provide top-notch service.
Effortlessly manage customer support tickets with this Twilio-Freshdesk integration. When a new recording is created in Twilio, this automation will generate a ticket in your Freshdesk account, ensuring you never miss a customer query. Stay organized and responsive, helping your support team provide top-notch service.
- When this happens...New Recording
Triggered when a new recording is available on your account.
- automatically do this!Create Ticket
Create a ticket in Freshdesk for your domain.
- Free forever for core features
- 14 day trial for premium features & apps
New Phone Number
Triggered when you add a new phone number.
Try ItNew Recording
Triggered when a new recording is available on your account.
Try ItNew Transcription
Triggered when a new transcription is available on your account.
Try ItFrom NumberRequired
Alphanumeric Sender ID
To NumberRequired
MessageRequired
Media Url
Send Large Messages?
