Connect Microsoft Outlook and Twilio to power AI-driven automation

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Start with a template that brings Microsoft Outlook and Twilio together. Build enterprise-grade automation in minutes.

Our most popular template

Send sms notifications for new Microsoft Outlook calendar events with Twilio
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Microsoft Outlook + Twilio
Initiate phone calls with Twilio when new Microsoft Outlook calendar events start
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Microsoft Outlook + Twilio
Create draft emails in Microsoft Outlook for new Twilio calls
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Twilio + Microsoft Outlook
Send emails in Microsoft Outlook for new Twilio calls
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Twilio + Microsoft Outlook
Create contacts in Microsoft Outlook for new calls in Twilio
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Twilio + Microsoft Outlook
Create draft emails in Microsoft Outlook for new Twilio transcriptions
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Twilio + Microsoft Outlook

Send sms notifications for new Microsoft Outlook calendar events with Twilio

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Microsoft Outlook + Twilio

Initiate phone calls with Twilio when new Microsoft Outlook calendar events start

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Microsoft Outlook + Twilio

Create draft emails in Microsoft Outlook for new Twilio calls

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Twilio + Microsoft Outlook

Send emails in Microsoft Outlook for new Twilio calls

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Twilio + Microsoft Outlook

Create contacts in Microsoft Outlook for new calls in Twilio

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Twilio + Microsoft Outlook

Create draft emails in Microsoft Outlook for new Twilio transcriptions

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Twilio + Microsoft Outlook

Create Microsoft Outlook events for new Twilio sms messages
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Twilio + Microsoft Outlook
Create new Microsoft Outlook contacts from Twilio recordings
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Twilio + Microsoft Outlook

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate Microsoft Outlook with Twilio - no code necessary. See how you can get setup in minutes.

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Help

1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Calendar Event Start" from Microsoft Outlook.

Add your action

An action happens after the trigger—such as "Call Phone" in Twilio.

You’re connected!

Zapier seamlessly connects Microsoft Outlook and Twilio, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Calendar
- Time Before
  Required
- Time Before (Unit)
  Required
Trigger
Polling
Try It
- Shared Inbox
- Parent Folder
- Child Folder
Trigger
Polling
Try It
- Contact Folder
Trigger
Polling
Try It
- Parent Folder
- Child Folder
- Search terms
  Required
- Note
Trigger
Polling
Try It
New Flagged Email
Triggers when a new email is flagged.
Trigger
Polling
Try It

- Calendar
Trigger
Polling
Try It
- Event
- Merge with existing attendees?
- Attendees
Action
Write

- Distribution list
  Required
- User email
  Required
Action
Write
- Calendar
- Subject
  Required
- Start Date & Time
  Required
- End Date & Time
  Required
- Location Name
- Sensitivity
- Attendees
- Is this an All Day Event?
- Description
- Show me as Free or Busy
- Is this an Online Meeting?
- Enable Reminder
- Categories
Action
Write
- Shared Mailbox
- To Email(s)
  Required
- CC Email(s)
- BCC Email(s)
- Reply-To Email
- Subject
  Required
- Body Format
  Required
- Body
  Required
- Attachment
- Action for Files Larger Than 150MB
Action
Write
- Shared Mailbox
- Folder Name
  Required
- Parent Folder
Action
Write
- Shared Mailbox
- Email ID
  Required
Action
Write
- Shared Mailbox
- Email ID
  Required
- Flag Action
  Required
Action
Write
- Shared Mailbox
- Email ID
  Required
- Mark as
  Required
Action
Write
- Shared Mailbox
- Categories to Remove
  Required
- Email ID
  Required
Action
Write
- Send From (Shared Mailbox)
- Draft Email ID
  Required
Action
Write
- Shared Mailbox
- Email ID
  Required
- Importance
  Required
Action
Write
- Contact Folder
- Contact
  Required
- First Name
- Last Name
- EmailAddresses
- BusinessPhones
- HomePhones
- MobilePhone
- JobTitle
- CompanyName
- Department
- Business Website URL
- PersonalNotes
- Street
- City
- State
- Postal Code
- Country or Region
- Street
- City
- State
- Postal Code
- Country or Region
- Street
- City
- State
- Postal Code
- Country or Region
Action
Write
- Calendar
- SearchTerm
  Required
- Start Date & Time
- End Date & Time
Action
Search
- Search_info
- Search Value
  Required
Action
Search
- Group email address or ID
  Required
- Search Term
- Start Date & Time
- End Date & Time
Action
Search
- Calendar
- Start Date & Time
  Required
- End Date & Time
  Required
- Select Fields
Action
Search
New Phone Number
Triggers when you add a new phone number.
Trigger
Polling
Try It
New Recording
Triggers when a new recording is available on your account.
Trigger
Polling
Try It
New Transcription
Triggers when a new transcription is available on your account.
Trigger
Polling
Try It
- From Number
  Required
- To_number
  Required
- Message
  Required
- Voice
- Language
- Send Digits
Action
Write
- From Number
  Required
- Alphanumeric Sender ID
- To_number
  Required
- Message
  Required
- Media_url
- Send Large Messages?
Action
Write

Cancelled Calendar Event
Triggers when an event is cancelled.
Trigger
Instant
Try It
- Calendar
Trigger
Polling
Try It
- Parent Folder
- Child Folder
Trigger
Polling
Try It
- Shared Mailbox
  Required
- Parent Folder
- Child Folder
Trigger
Polling
Try It
- Shared Inbox
- Parent Folder
- Child Folder
Trigger
Polling
Try It
- Contact Folder
Trigger
Polling
Try It
- Email ID
  Required
- Categories
  Required
- Mark as Read
Action
Write
- Shared Mailbox
- Destination Folder
  Required
- Email ID
  Required
Action
Write
- Contact Folder
- First Name
  Required
- Last Name
- EmailAddresses
- BusinessPhones
- HomePhones
- MobilePhone
- JobTitle
- CompanyName
- Department
- Business Website URL
- FileAs
- PersonalNotes
- Street
- City
- State
- Postal Code
- Country or Region
- Street
- City
- State
- Postal Code
- Country or Region
- Street
- City
- State
- Postal Code
- Country or Region
Action
Write
- Shared Mailbox
- Email ID
  Required
- To Email(s)
- CC Email(s)
- BCC Email(s)
- Reply-To Email
- Subject
- Body Format
- Body
- Attachment
- Action for Files Larger Than 150MB
- Reply to All
Action
Write
- Contact to Delete
  Required
Action
Write
- Event
  Required
Action
Write
- Send From (Shared Mailbox)
- Email ID
  Required
- To Recipients
  Required
- Comment
Action
Write
- Email ID
  Required
- Destination Folder
  Required
Action
Write
- Email ID
  Required
- Comment
Action
Write
- Send From (Shared Mailbox)
- To Email(s)
  Required
- CC Email(s)
- BCC Email(s)
- Reply-To Email
- Subject
  Required
- Body Format
  Required
- Body
  Required
- Attachments
- Action for Files Larger Than 150MB
Action
Write
- Event
- Subject
- Start Date & Time
- End Date & Time
- All Day Event?
- Is Online Meeting?
- Hide attendees list?
- Description
- Show me as Free or Busy
- The importance of the event
- Merge with existing attendees?
- Attendees
- Categories
- Location
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Contact Folder
- First Name
- Last Name
- Email
Action
Search
- Folder_info
- Folder
  Required
- Search Terms
- From Address
- Start Date
- End Date
Action
Search
- Shared Mailbox
- Email ID
  Required
- Attachment ID
  Required
Action
Search
- Contact Folder
- First Name
  Required
- Last Name
- Email
- BusinessPhones
- HomePhones
- MobilePhone
- JobTitle
- CompanyName
- Department
- Business Website URL
- FileAs
- PersonalNotes
- Street
- City
- State
- Postal Code
- Country or Region
- Street
- City
- State
- Postal Code
- Country or Region
- Street
- City
- State
- Postal Code
- Country or Region
Action
Search or write
- Instructions_copy
Trigger
Instant
Try It
- To Number
  Required
- Apply US Prefix
Trigger
Polling
Try It
- To Number
  Required
Trigger
Polling
Try It
- Help Text
- From Number
  Required
- Alphanumeric Sender ID
- To_number
  Required
- Message
  Required
- Media_url
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write

For AI agents & developers

Use Microsoft Outlook and Twilio with AI agents and code

Beyond Zap workflows. Call Microsoft Outlook and Twilio actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.

No code

Connect via Zapier MCP

Expose Microsoft Outlook and Twilio actions as tools in any MCP client. Authenticate once, then call them in natural language.

Example actions on this page

Add Attendees to Calendar Event
Call Phone

Works with

Claude · ChatGPT · Cursor · any MCP-compatible client

Connect Zapier MCP

Typescript

Call from code with the Zapier SDK

Trigger Microsoft Outlook and Twilio actions from backend services, scripts, or agent code.

Install

# TypeScript / Node
npm install @zapier/zapier-sdk

Run an action

import { createZapierSdk } from '@zapier/zapier-sdk';

const zapier = createZapierSdk();
await zapier.runAction({ /* microsoft-outlook / twilio action */ });

Run the SDK docs

There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

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G2 Badge - Leader Mid-Market - Winter 2024

93%

Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Practical ways you can use Microsoft Outlook and Twilio

Get SMS notifications for new email leads

As a business owner, you can ensure timely follow-up by staying informed about new email leads. When a new email arrives in your Outlook inbox matching a specific set of criteria (like a subject or keyword), Zapier can send you an SMS through Twilio. This helps prioritize high-value leads and allows for faster response times.

Business Owner

Try it

Send SMS alerts for cancelled meetings

Streamline IT team coordination by receiving SMS alerts for changes to important meetings. When a meeting is cancelled in Microsoft Outlook, Zapier triggers an SMS alert via Twilio to notify IT team members right away, ensuring everyone stays updated and no one shows up for a now non-existent meeting.

Try it

Remind team members about meetings via SMS

Keep your team on track and prepared by automating meeting reminders. When a calendar event is about to start in Outlook, Zapier sends an SMS reminder through Twilio to designated team members. This automation reduces missed meetings and increases overall team accountability.

Project Management

Try it

Learn how to automate Microsoft Outlook on the Zapier blog

Learn how to automate Twilio on the Zapier blog

Make work flow with AI

Level up your Microsoft Outlook to Twilio integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

Frequently Asked Questions about Microsoft Outlook + Twilio integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Microsoft Outlook and Twilio

How can I connect Microsoft Outlook with Twilio?

You can connect Microsoft Outlook with Twilio by using automation tools that provide triggers and actions between the two platforms. We support setting up triggers from Outlook, such as new calendar events or received emails, which can then initiate actions in Twilio like sending an SMS or making a call.

Can I send an SMS automatically when I receive an email in Outlook?

Yes, you can set up a trigger for receiving a new email in your Outlook that will initiate the action of sending an SMS through Twilio. This integration helps you automate notifications and alerts sent via text messages.

Is it possible to make automated calls with Twilio based on Outlook calendar events?

Absolutely! You can configure our system to trigger a phone call via Twilio whenever a new event is added to your Outlook calendar. This is perfect for sending voice reminders or confirmations related to scheduled appointments.

What type of triggers from Outlook are supported for integration with Twilio?

Integration supports triggers like receiving new emails, adding new contacts, or scheduling new calendar events in Microsoft Outlook that can then perform actions on Twilio, such as sending messages or making calls.

Can I use this integration to log incoming SMS messages into my Outlook?

Yes, you can create an automation that logs incoming SMS messages through Twilio directly into your Microsoft Outlook as email alerts or notes. This keeps you updated and organized without needing to manually forward messages.

How secure is the integration between Microsoft Outlook and Twilio?

We prioritize security by using encrypted connections for all data transfers between Microsoft Outlook and Twilio. Each action and trigger configured is managed under strict compliance with our security protocols.

Are there any limitations on the types of data I can transfer between Outlook and Twilio?

While most data types such as text from emails or calendar details work seamlessly in our integrations, certain sensitive information might require additional configurations to comply with privacy laws during transfer between Microsoft Outlook and Twilio services.

About Microsoft Outlook

Microsoft Outlook is a web-based suite of webmail, contacts, tasks, and calendaring services.

Learn moreLearn moreHelpHelp

Related categories

Calendar

Microsoft

Similar apps

Gmail

Email, Google

Zoho Mail

Email, Zoho

About Twilio

An easy tool for developers to send and receive SMS and voice calls.

Learn moreLearn moreHelpHelp

Related categories

Phone & SMS

Similar apps

CallFire

Phone & SMS

Kudosity

Phone & SMS

RingCentral

Phone & SMS

Connect Microsoft Outlook and Twilio to power AI-driven automation

Launch your first automated workflow

Send sms notifications for new Microsoft Outlook calendar events with Twilio

Initiate phone calls with Twilio when new Microsoft Outlook calendar events start

Create draft emails in Microsoft Outlook for new Twilio calls

Send emails in Microsoft Outlook for new Twilio calls

Create contacts in Microsoft Outlook for new calls in Twilio

Create draft emails in Microsoft Outlook for new Twilio transcriptions

Send sms notifications for new Microsoft Outlook calendar events with Twilio

Initiate phone calls with Twilio when new Microsoft Outlook calendar events start

Create draft emails in Microsoft Outlook for new Twilio calls

Send emails in Microsoft Outlook for new Twilio calls

Create contacts in Microsoft Outlook for new calls in Twilio

Create draft emails in Microsoft Outlook for new Twilio transcriptions

Create Microsoft Outlook events for new Twilio sms messages

Create new Microsoft Outlook contacts from Twilio recordings

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Choose a trigger

Add your action

You’re connected!

Supported triggers and actions

Use Microsoft Outlook and Twilio with AI agents and code

Connect via Zapier MCP

Call from code with the Zapier SDK

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

Practical ways you can use Microsoft Outlook and Twilio

Get SMS notifications for new email leads

Send SMS alerts for cancelled meetings

Remind team members about meetings via SMS

Learn how to automate Microsoft Outlook on the Zapier blog

How to add Microsoft Outlook events to Google Calendar

Automatically copy events from one Microsoft Outlook calendar to another

How to create Microsoft Outlook calendar events from a Google Sheet

Learn how to automate Twilio on the Zapier blog

6 ways to automate Twilio with Zapier

Make work flow with AI

Frequently Asked Questions about Microsoft Outlook + Twilio integrations

Connect Microsoft Outlook to Twilio on the world's largest no-code automation platform