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Freshdesk + Salesforce + Webhooks by Zapier Integrations

How to connect Freshdesk + Salesforce + Webhooks by Zapier

Zapier lets you send info between Freshdesk and Salesforce and Webhooks by Zapier automatically—no code required. With 7,000+ supported apps, the possibilities are endless.

Choose a Trigger
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Choose an Action
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Do even more with Freshdesk + Salesforce + Webhooks by Zapier

With Zapier, you can do more than just connect your apps - you can automate entire processes from beginning to end! Check out the following list of triggers and actions you can use with Freshdesk, Salesforce, and Webhooks by Zapier. And don’t forget that you can add more apps and actions to create complex workflows.

Supported triggers and actions

What does this mean?
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
    • Forum CategoryRequired

    • NameRequired

    • TypeRequired

    • VisibilityRequired

    • Description

    Action
    Write

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How Freshdesk + Salesforce + Webhooks by Zapier Integrations Work

  1. Step 1: Authenticate Freshdesk, Salesforce, and Webhooks by Zapier.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.
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freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

  • Customer Support

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About Salesforce

Salesforce is a leading enterprise customer relationship manager (CRM) application.

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About Webhooks by Zapier

Webhooks simply POST data (or JSON) to a specific URL every time we see something new. Webhooks can also accept data (or JSON) to kick off a workflow in Zapier.

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