Connect Asana and TOPdesk to power AI-driven automation
- No-code AI automation
- Full audit trails and controls
- SOC 2 and GDPR compliant
- Easy visual workflow builder
- 9,000+ apps, 450+ AI tools
- Free tier available
Launch your first automated workflow
Start with a template that brings Asana and TOPdesk together. Build enterprise-grade automation in minutes.
Our most popular template
How Zapier works
Zapier makes it easy to integrate Asana with TOPdesk - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "Completed Task" from Asana.
Add your action
An action happens after the trigger—such as "Create an Incident" in TOPdesk.
You’re connected!
Zapier seamlessly connects Asana and TOPdesk, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Workspace
- Project
Try ItTriggerPolling- WorkspaceRequired
- ProjectRequired
Try ItTriggerInstant- ProjectRequired
- Task
- Workspace
Try ItTriggerPolling- WorkspaceRequired
- ProjectRequired
Try ItTriggerInstant
- WorkspaceRequired
- ProjectRequired
Try ItTriggerInstant- WorkspaceRequired
Try ItTriggerInstant- WorkspaceRequired
- ProjectRequired
Try ItTriggerInstant- New Tag Created
Triggered when you create a new tag.
Try ItTriggerPolling
For AI agents & developers
Use Asana and TOPdesk with AI agents and code
Beyond Zap workflows. Call Asana and TOPdesk actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.
Connect via Zapier MCP
Expose Asana and TOPdesk actions as tools in any MCP client. Authenticate once, then call them in natural language.
Example actions on this page
Works with
Claude · ChatGPT · Cursor · any MCP-compatible client
Call from code with the Zapier SDK
Trigger Asana and TOPdesk actions from backend services, scripts, or agent code.
Install
# TypeScript / Node npm install @zapier/zapier-sdk
Run an action
import { createZapierSdk } from '@zapier/zapier-sdk';
const zapier = createZapierSdk();
await zapier.runAction({ /* asana / topdesk action */ });There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.
Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023
93%
Customers who say using Zapier has made them better at their job
25m
Customers have created over 25 million Zaps on the platform
6 mins
The average user takes less than 6 minutes to set up a Zap
Connect Asana and TOPdesk to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
Create more impactful campaigns with automation
Provide world-class support with a little help from automation
Automate your way to actionable, up-to-date data
Resolve incidents faster with automation
Learn how to automate Asana on the Zapier blog
Make work flow with AI
Frequently Asked Questions about Asana + TOPdesk integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Asana and TOPdesk
How do I set up an integration between Asana and TOPdesk?
To set up an integration between Asana and TOPdesk, you'll need to use our platform to create a connection. This involves selecting Asana as your trigger app and choosing a specific event, such as 'New Task'. Then, select TOPdesk as the action app and pick the action you want to automate, like 'Create Ticket'. Follow our step-by-step guide in the dashboard to configure authentication and custom fields.
What triggers in Asana can start actions in TOPdesk?
We support several triggers in Asana that can initiate actions in TOPdesk. Common triggers include 'New Task', 'Task Completed', and 'Tag Added'. These can automatically create or update incidents in TOPdesk, keeping your teams aligned without manual updates.
Can I customize what information is sent from Asana to TOPdesk?
Yes, you can customize the information sent from Asana to TOPdesk. During the setup of your integration, we allow you to map fields from Asana tasks to corresponding fields in TOPdesk tickets. This ensures that only relevant data is transferred according to your needs.
What kind of actions can be performed in TOPdesk when an Asana task is updated?
When an Asana task is updated, such as changes in task status or due dates, you can configure actions like updating ticket statuses or creating notes on existing incidents in TOPdesk. Our system allows for several flexible actions based on your workflow needs.
Is it possible to sync comments between Asana tasks and TOPdesk tickets?
Currently, syncing comments directly between Asana tasks and TOPdesk tickets isn't supported by default. However, you can route comments through custom fields or notes depending on how you'd like them synchronized across platforms.
How frequently does data sync between Asana and TOPdesk once integrated?
Data typically syncs almost instantaneously between Asana and TOPdesk once an applicable trigger occurs because our platform polls for changes every few minutes. However, this frequency may vary depending on specific conditions you've set during configuration.
Do I need coding skills to integrate Asana with TOPdesk using your platform?
No coding skills are required for integrating Asana with TOPdesk through our platform. The setup process involves selecting triggers and actions via a user-friendly interface – all without writing any code yourself.
