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TOPdesk Integrations

Beta
IT Operations

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Integrate Slack with TOPdesk

Slack

Team Chat
Integrate Microsoft Teams with TOPdesk

Microsoft Teams

Microsoft, Team Chat
Integrate Azure DevOps with TOPdesk

Azure DevOps

Developer Tools, Microsoft
Integrate Webhooks by Zapier with TOPdesk

Webhooks by Zapier

Developer Tools, Zapier
Integrate Jira Software Cloud with TOPdesk

Jira Software Cloud

Project Management
Integrate Jira Service Management with TOPdesk

Jira Service Management

Customer Support
Integrate Google Sheets with TOPdesk

Google Sheets

Google, Spreadsheets
Integrate Schedule by Zapier with TOPdesk

Schedule by Zapier

Scheduling & Booking, Zapier
Integrate Microsoft Outlook with TOPdesk

Microsoft Outlook

Email, Microsoft
Integrate Slack with TOPdesk

Slack

Team Chat
Integrate Microsoft Teams with TOPdesk

Microsoft Teams

Microsoft, Team Chat
Integrate Azure DevOps with TOPdesk

Azure DevOps

Developer Tools, Microsoft
Integrate Webhooks by Zapier with TOPdesk

Webhooks by Zapier

Developer Tools, Zapier
Integrate Jira Software Cloud with TOPdesk

Jira Software Cloud

Project Management
Integrate Jira Service Management with TOPdesk

Jira Service Management

Customer Support
Integrate Slack with TOPdesk

Slack

Team Chat
Integrate Microsoft Teams with TOPdesk

Microsoft Teams

Microsoft, Team Chat
Integrate Azure DevOps with TOPdesk

Azure DevOps

Developer Tools, Microsoft

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Popular ways to use TOPdesk workflows

  • Send MessageBird SMS messages for new major incidents in TOPdesk

    • TOPdesk logo
    • MessageBird logo
    TOPdesk + MessageBird
    More details
    1. When this happens

      Step 1: New Major Incident

    2. Then do this

      Step 2: Send SMS

    Send MessageBird SMS messages for new major incidents in TOPdesk

    Send MessageBird SMS messages for new major incidents in TOPdesk
    • TOPdesk logo
    • MessageBird logo
    TOPdesk + MessageBird
  • Send Microsoft Teams channel messages for new major incidents in TOPdesk

    • TOPdesk logo
    • Microsoft Teams logo
    TOPdesk + Microsoft Teams
    More details
    1. When this happens

      Step 1: New Major Incident

    2. Then do this

      Step 2: Send Channel Message

  • Create Jira Software Cloud issues and update TOPdesk incidents when new second line incidents are logged

    • TOPdesk logo
    • Jira Software Cloud logo
    • TOPdesk logo
    TOPdesk + Jira Software Cloud
    More details
    1. When this happens

      Step 1: New Second Line Incident

    2. Then do this

      Step 2: Create Issue

    3. Then do this

      Step 3: Update Incident

  • Add Azure DevOps work items from new Second Line incidents logged in TOPdesk

    • TOPdesk logo
    • Azure DevOps logo
    TOPdesk + Azure DevOps
    More details
    1. When this happens

      Step 1: New Second Line Incident

    2. Then do this

      Step 2: Create Work Item

  • Generate TOPdesk incidents whenever new channel mentions are made in Microsoft Teams

    • Microsoft Teams logo
    • TOPdesk logo
    • Microsoft Teams logo
    Microsoft Teams + TOPdesk
    More details
    1. When this happens

      Step 1: New Channel Mention

    2. Then do this

      Step 2: Create an Incident

    3. Then do this

      Step 3: Send Channel Message

  • Create TOPdesk incidents for new or updated PagerDuty incidents

    • PagerDuty logo
    • TOPdesk logo
    PagerDuty + TOPdesk
    More details
    1. When this happens

      Step 1: New or Updated Incident

    2. Then do this

      Step 2: Create an Incident

  • Create TOPdesk incidents from new Google Sheets rows

    • Google Sheets logo
    • TOPdesk logo
    Google Sheets + TOPdesk
    More details
    1. When this happens

      Step 1: New Spreadsheet Row

    2. Then do this

      Step 2: Create an Incident

  • Create TOPdesk incidents from new Google Forms responses

    • Google Forms logo
    • TOPdesk logo
    Google Forms + TOPdesk
    More details
    1. When this happens

      Step 1: New Form Response

    2. Then do this

      Step 2: Create an Incident

Supported triggers and actions

What does this mean?
topdesk logo
topdesk logo

About TOPdesk

Get service departments working together. Easily connect with customers, and exceed their expectations every single time. All thanks to TOPdesk’s Enterprise Service Management Platform.

Related categories

  • IT Operations

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