TOPdesk Integrations

Name: Zapier
Availability: InStock

Do more with TOPdesk integrations

Zapier lets you connect TOPdesk with thousands of the most popular apps, so you can automate your work and have more time for what matters most—no code required.

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HubSpot

Marketing Automation

Autotask

CRM (Customer Relationship Management)

Businessmap

Project Management

Typeform

Forms & Surveys

Jira Software Cloud

Project Management

Azure DevOps

Developer Tools, Microsoft

Slack

Team Chat

monday.com

Project Management

PostgreSQL

Databases

HubSpot

Marketing Automation

Autotask

CRM (Customer Relationship Management)

Businessmap

Project Management

Typeform

Forms & Surveys

Jira Software Cloud

Project Management

Azure DevOps

Developer Tools, Microsoft

HubSpot

Marketing Automation

Autotask

CRM (Customer Relationship Management)

Businessmap

Project Management

Typeform

Forms & Surveys

Jira Software Cloud

Project Management

Azure DevOps

Developer Tools, Microsoft

Slack

Team Chat

monday.com

Project Management

PostgreSQL

Databases

Top companies trust Zapier to automate work and free up time

Join millions worldwide who automate their work using Zapier

Quickly automate TOPdesk integrations with Zapier's templates

Send MessageBird SMS messages for new major incidents in TOPdesk
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TOPdesk + MessageBird
Send Microsoft Teams channel messages for new major incidents in TOPdesk
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TOPdesk + Microsoft Teams
Create Jira Software Cloud issues and update TOPdesk incidents when new second line incidents are logged
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TOPdesk + Jira Software Cloud
Add Azure DevOps work items from new Second Line incidents logged in TOPdesk
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TOPdesk + Azure DevOps
Generate TOPdesk incidents whenever new channel mentions are made in Microsoft Teams
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Microsoft Teams + TOPdesk
Create TOPdesk incidents for new or updated PagerDuty incidents
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PagerDuty + TOPdesk

Send MessageBird SMS messages for new major incidents in TOPdesk

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TOPdesk + MessageBird

Send Microsoft Teams channel messages for new major incidents in TOPdesk

Details

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TOPdesk + Microsoft Teams

Create Jira Software Cloud issues and update TOPdesk incidents when new second line incidents are logged

Details

Try it

TOPdesk + Jira Software Cloud

Add Azure DevOps work items from new Second Line incidents logged in TOPdesk

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TOPdesk + Azure DevOps

Generate TOPdesk incidents whenever new channel mentions are made in Microsoft Teams

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Microsoft Teams + TOPdesk

Create TOPdesk incidents for new or updated PagerDuty incidents

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PagerDuty + TOPdesk

Create TOPdesk incidents from new Google Sheets rows

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Google Sheets + TOPdesk

Create TOPdesk incidents from new Google Forms responses

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Google Forms + TOPdesk

Create incidents in TOPdesk every week

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Schedule by Zapier + TOPdesk

Send Slack messages for new major incidents logged in TOPdesk

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TOPdesk + Slack

Send chat messages to Plek groups for new TOPdesk incidents

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TOPdesk + Plek

Create incidents in TOPdesk for new tasks in Any.do Personal

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Any.do Personal + TOPdesk

Create TOPdesk incidents from new Google Sheets rows
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Google Sheets + TOPdesk
Create TOPdesk incidents from new Google Forms responses
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Google Forms + TOPdesk
Create incidents in TOPdesk every week
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Schedule by Zapier + TOPdesk
Send Slack messages for new major incidents logged in TOPdesk
Details
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TOPdesk + Slack
Send chat messages to Plek groups for new TOPdesk incidents
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TOPdesk + Plek
Create incidents in TOPdesk for new tasks in Any.do Personal
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Any.do Personal + TOPdesk

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Trigger Condition
  Required
- Status (First or second line)
  Required
- Category
- Subcategory
- Operator Group
- Supplier
Trigger
Polling
Try It
- Trigger Condition
  Required
- External Number Filled Condition
- Status (First or second line)
  Required
- Entry type
- Call type
- Category
- Subcategory
- Impact
- Urgency
- Priority
- Operator Group
- Supplier
- Status (Processing Status)
Trigger
Polling
Try It
- Trigger Condition
  Required
- External Number Filled Condition
- Status (First or second line)
  Required
- Entry type
- Call type
- Category
- Subcategory
- Impact
- Urgency
- Priority
- Operator Group
- Supplier
- Status (Processing Status)
Trigger
Polling
Try It
- Incident Number
  Required
- Brief description
- Action
- Set action invisible for caller
- External Number
- Category
- Subcategory
- Impact
- Urgency
- Priority
- Target Date
- Operator Group
- Status (Processing Status)
- Closure code
- Feedback Rating
- Feedback Message
- Id
- Type
- Date
Action
Write
- Name
Action
Search

- Incident Number
  Required
Action
Search

- Operator Group
Trigger
Polling
Try It
- Operator Group
Trigger
Polling
Try It
- Status (First or second line)
  Required
- Caller Type
  Required
- Brief description
- Request
- Action
- Set action invisible for caller
- Entry type
- Call type
- Category
- Subcategory
- External Number
- Impact
- Urgency
- Priority
- Operator Group
- Status (Processing Status)
- Closure code
- Supplier
- Feedback Rating
- Feedback Message
- Major Call
- Linked to Major Call
- Id
- Type
- Date
Action
Write
- Incident Number
  Required
- Invisible for caller
Action
Search
- Surname
  Required
Action
Search

TOPdesk Help & Support

Common questions

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Manage Your App Connections

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About TOPdesk

Get service departments working together. Easily connect with customers, and exceed their expectations every single time. All thanks to TOPdesk’s Enterprise Service Management Platform.

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Related categories

IT Operations

TOPdesk Integrations

Do more with TOPdesk integrations

Top companies trust Zapier to automate work and free up time

Join millions worldwide who automate their work using Zapier

Quickly automate TOPdesk integrations with Zapier's templates

Send MessageBird SMS messages for new major incidents in TOPdesk

Send Microsoft Teams channel messages for new major incidents in TOPdesk

Create Jira Software Cloud issues and update TOPdesk incidents when new second line incidents are logged

Add Azure DevOps work items from new Second Line incidents logged in TOPdesk

Generate TOPdesk incidents whenever new channel mentions are made in Microsoft Teams

Create TOPdesk incidents for new or updated PagerDuty incidents

Send MessageBird SMS messages for new major incidents in TOPdesk

Send Microsoft Teams channel messages for new major incidents in TOPdesk

Create Jira Software Cloud issues and update TOPdesk incidents when new second line incidents are logged

Add Azure DevOps work items from new Second Line incidents logged in TOPdesk

Generate TOPdesk incidents whenever new channel mentions are made in Microsoft Teams

Create TOPdesk incidents for new or updated PagerDuty incidents

Create TOPdesk incidents from new Google Sheets rows