Google Sheets + TOPdesk
Create TOPdesk incidents from new Google Sheets rows
Google Sheets can be an effective way of collecting incident data from multiple sources, and with this template you can then automatically get these straight into your TOPdesk. After this integration is set up, new spreadsheet rows created from that point onward will also create a call in TOPdesk.
Google Sheets can be an effective way of collecting incident data from multiple sources, and with this template you can then automatically get these straight into your TOPdesk. After this integration is set up, new spreadsheet rows created from that point onward will also create a call in TOPdesk.
- When this happens...New Spreadsheet Row
Triggers when a new row is added to the bottom of a spreadsheet.
- automatically do this!Create an Incident
Create an incident
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Dont Change Sheet Structure
Drive
SpreadsheetRequired
WorksheetRequired
Try ItDrive
Try ItDont Change Sheet Structure
No Team Drive
SpreadsheetRequired
WorksheetRequired
Trigger column
Try ItDrive
SpreadsheetRequired
WorksheetRequired
Column NameRequired
Index
Dont Change Sheet Structure
No Team Drive
SpreadsheetRequired
WorksheetRequired
Try ItDont Change Sheet Structure
Drive
SpreadsheetRequired
WorksheetRequired
Trigger column
Try ItDrive
SpreadsheetRequired
Try ItDrive
SpreadsheetRequired
WorksheetRequired
Use Timezone set up on the spreadsheet to format date values?
